Compassionate caregiver with extensive experience at Merakey Allegheny Valley School, skilled in dementia care and active listening. Proven ability to enhance client well-being through individualized care plans and effective communication. Adaptable and quick to learn, I excel in fostering trust and collaboration within multidisciplinary teams to improve service delivery.
Overview
12
12
years of professional experience
Work History
DSP
Merakey Allegheny Valley School
10.2023 - Current
Supported daily living activities for individuals with disabilities, ensuring safety and comfort.
Assisted in developing individualized care plans tailored to unique client needs.
Facilitated communication between clients and healthcare providers to enhance service delivery.
Monitored client progress, documenting changes and adjusting care strategies as needed.
Implemented behavior management techniques, promoting positive interactions among residents.
Collaborated with multidisciplinary teams to improve overall quality of care services.
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Developed and maintained strong relationships with families, fostering trust and cooperation in care processes.
Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Assisted with daily living activities, running errands, and household chores.
Monitored clients' overall health and well-being and noted significant changes.
Provided compassionate and patient-focused care to cultivate well-being.
Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Cashier
Family Dollar
10.2022 - 07.2023
Processed customer transactions efficiently using point-of-sale system.
Maintained accurate cash register balance and handled cash management tasks.
Assisted customers with product inquiries and provided excellent service.
Stocked shelves and organized merchandise to enhance store presentation.
Residential Aide
Vincentian Home
11.2021 - 06.2022
Provided compassionate support to residents, enhancing overall well-being and quality of life.
Assisted with daily living activities, promoting independence and dignity among residents.
Maintained accurate documentation of resident care plans and progress notes for compliance.
Collaborated with healthcare teams to implement personalized care strategies for each resident.
Ensured cleanliness and safety of living environments, adhering to health regulations consistently.
Assisted with medication administration under the supervision of a licensed professional, ensuring proper dosage and adherence to schedules.
Improved residents'' quality of life by providing compassionate care and assistance with daily activities.
Enhanced the residential environment by maintaining a clean, safe, and organized living space for all residents.
Provided emotional support to residents during times of distress or difficult transition periods, fostering a sense of trust and security within the community.
DSP
ATC Staffing
02.2021 - 05.2022
Provided training and guidance to new staff on best practices in client support.
Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Transported clients to and from medical appointments with safety and efficiency.
Lead Medication Technician
Rosewood Nursing Home
11.2019 - 04.2020
Supervised medication administration, ensuring compliance with safety protocols and regulatory standards.
Trained and mentored junior staff on medication management best practices and documentation procedures.
Developed and implemented workflow improvements, enhancing medication distribution efficiency.
Coordinated with healthcare providers to resolve discrepancies in patient medication records.
Conducted regular audits of medication storage areas, maintaining accurate inventory levels.
Monitored patient responses to medications, reporting adverse reactions to healthcare professionals promptly.
Facilitated seamless transitions between shifts by providing thorough handoff reports to incoming staff members.
Ensured proper medication storage and inventory management for optimal efficiency and compliance with regulations.
Educated patients about potential side effects, interactions, and precautions related to their medications.
Program Aide
LIFE Pittsburgh
03.2019 - 11.2019
Facilitated daily program operations, ensuring smooth execution of activities.
Developed individualized support plans for participants, enhancing engagement and program effectiveness.
Coordinated logistics for workshops and events, optimizing resource allocation and participant experience.
Reported issues immediately to supervisor for quick resolution.
Collaborated with fellow Program Aides to create a cohesive team environment focused on achieving shared goals.
Mentored new staff members on best practices and organizational policies, fostering team competency.
Lead Medication Technician
Willows Senior Living
02.2016 - 03.2019
Collaborated with multidisciplinary teams to optimize patient care plans based on medication needs.
Led training sessions on new medication administration technologies and systems for staff development.
Introduced an automated medication dispensing system leading to improved efficiency in drug distribution processes.
Participated actively in interdisciplinary team meetings, providing valuable insights on patients'' medication management and overall treatment plans.
Demonstrated proficiency with electronic health record systems for accurate inputting of patient information.
Maintained accurate documentation of medication administration records, vital signs, and treatment plans for effective communication among the healthcare team.
Caregiver
Anova Home Health & Hospice
11.2016 - 01.2017
Provided compassionate care to clients, enhancing overall well-being and comfort.
Assisted with daily living activities, promoting independence and dignity for each individual.
Developed personalized care plans, ensuring alignment with client needs and preferences.
Trained new caregivers on best practices for patient care and safety protocols.
Monitored client health conditions, promptly reporting changes to healthcare professionals.
Built strong relationships with clients to deliver emotional support and companionship.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Assisted clients with activities of daily living, promoting independence and quality of life.
Assisted clients with daily living activities, enhancing comfort and promoting independence.
Shift Supervisor
Mcdonalds
05.2014 - 01.2016
Supervised daily operations, ensuring adherence to quality standards and customer service excellence.
Trained and mentored team members on operational procedures and best practices.
Implemented inventory management strategies, reducing waste and optimizing stock levels.
Streamlined workflow processes, enhancing efficiency during peak service hours.
Ensured compliance with health and safety regulations, promoting a safe work environment.
Resolved customer complaints swiftly, maintaining high satisfaction ratings and loyalty.
Trained new employees and delegated daily tasks and responsibilities.
Completed store opening and closing procedures and balanced tills.
Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
Responded to and resolved customer questions and concerns.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.