Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jasmine Mcbride -Williams

Philadelphia

Summary

Remarkable professional with experience delivering superior level of customer service to guests and prospective guests. Proven to run front desk, keep customers satisfied and resolve any conflicts. Technically-savvy, friendly, punctual and always prepared for any challenge.

Overview

5
5
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work History

Front Desk Supervisor

Comcast center
Philadelphia
04.2022 - Current
  • Replied to telephone, in-person inquiries regarding reservations, meeting information and guest concerns.
  • Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
  • Provided support to guests with check-in and check-out procedures.
  • Developed training plans for new hires or existing employees needing additional instruction in certain areas.

Command Center Operator

Comcast center
Philadelphia
04.2022 - Current
  • Provided timely and accurate information on incidents or outages to internal customers.
  • Used telecommunications systems, two-way radios and intercom system to communicate with teams.
  • Created records, schedules, reports, and correspondence, and delivered to professionals.

Security Officer

Allied Universal Security Services
Philadelphia, PA
03.2022 - Current
  • Provided exceptional customer service by addressing visitor inquiries and concerns effectively.
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
  • Maintained accurate logs of all security related activities.

Scanning Operator

People shares
Philadelphia
06.2021 - 03.2023
  • Completed reporting on work volumes and outputs, materials used and backlogs.
  • Maintained records of scanned documents, including date, time, and document type.
  • Organized hard copy material prior to scanning according to established procedures.

Education

Cosmetology

Empire Beauty School
Philadelphia, PA
03.2025 - 03.2026

High School Diploma -

The Linc High School
Philadelphia, PA
09.2017 - 06.2021

Skills

  • Customer service
  • Reservation management
  • Guest relations
  • Employee training
  • Cash control
  • Training and mentoring
  • Staff supervision
  • Schedule management

Certification

  • CPR CERTIFICATION
  • AUTISM AWARENESS CERTIFICATION

Timeline

Cosmetology

Empire Beauty School
03.2025 - 03.2026

Front Desk Supervisor

Comcast center
04.2022 - Current

Command Center Operator

Comcast center
04.2022 - Current

Security Officer

Allied Universal Security Services
03.2022 - Current

Scanning Operator

People shares
06.2021 - 03.2023

High School Diploma -

The Linc High School
09.2017 - 06.2021
Jasmine Mcbride -Williams