Jasmine Smith

• Processed incoming and outgoing mail and packages according to established procedures.
• Resolve unexpected issues efficiently, such as helping students who are locked out or dealing with complaints, ensuring their needs are met with a positive attitude.

Services Provided

• Mail delivery and package delivery.
• Room assignment check-in/checkout
• Room key pick-up/return
• Lockout room key
• Equipment checkout
• General question and answers

CASHIER

• Greeted customers entering store and responded promptly to customer needs.
• Performed cash, card, and check transactions to complete customer purchases.
• Welcomed customers and helped determine their needs.
• Built relationships with customers to encourage repeat business.
• Uses a cash register to process sales by scanning items and totaling purchases
• Processes coupons and store discounts
• Answers customer questions and resolves customer service issues
• Facilitates return transactions
• Refers to prices sheets and sale bulletins to ensure prices are up-to-date
• Collects payments and makes change for customers who pay cash
• Bags purchases as needed
• Provides a positive customer experience with friendly and courteous service
• Counts cash at the beginning and end of my shift
• Follows store policies and procedures

CART2CURB

• Shopped for costumers
• Utilized technology to communicate with and fulfill customer orders
• Accurately and efficiently fulfill customer orders and stage them in fulfillment area
• Properly handle product, use necessary equipment and bag items to ensure they reach their destination safely
• Accurately and efficiently scan items, make appropriate substitutions as needed and process payments
• Help to maintain a clean, organized and well-stocked workspace
• Carry out other customer service duties within the store, as necessary to fit the needs of the business

• Customer Service

Greet guests promptly with a friendly, welcoming attitude.
Take accurate food and drink orders, providing suggestions and answering questions about the menu.
Maintain a positive and professional demeanor when interacting with customers, ensuring an enjoyable dining experience.
Process transactions at the cash register efficiently, handling payments and providing change.

Food Preparation & Delivery

• Prepare and assemble food items, including burgers, fried food, and sides, ensuring high-quality presentation and consistency.
  Ensure food orders are completed and packaged quickly and accurately.
  Take orders to customers' tables in a timely manner, ensuring that everything is as requested.
  
• Multitasking & Efficiency
• Manage multiple tasks simultaneously, including greeting customers, taking orders, preparing food, and delivering meals, all while maintaining a clean and organized workspace.
  Prioritize tasks to ensure food is served promptly without sacrificing quality.
  
• Team Collaboration
• Work closely with kitchen staff and fellow waitstaff to ensure smooth operations and high customer satisfaction.
  Communicate effectively with team members to ensure orders are correct and all guest needs are met.
  
• Food Safety & Cleanliness
• Follow proper food handling and safety procedures in preparing and serving meals.
  Maintain cleanliness of the dining area, kitchen, and serving stations, ensuring a clean environment for both customers and staff.
  
• Problem-Solving & Customer Care
• Address and resolve any customer complaints or concerns in a professional manner, ensuring a positive resolution and guest satisfaction.
  Remain calm and efficient during busy hours, ensuring that all customers receive the attention and service they expect.