Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jasmine Smith

Lancaster

Summary

Motivated college student with diverse experience in customer service and office administration. Strong work ethic, quick learner, and adaptable team player. Proven ability to deliver excellent service, manage tasks efficiently, and support team goals. Currently a second-year student at Temple University, eager to contribute skills and enthusiasm to a dynamic workplace.

Overview

5
5
years of professional experience

Work History

Office Assistant

Temple University
02.2024 - Current
  • Processed incoming and outgoing mail and packages per established procedures.
  • Resolved unexpected issues efficiently, assisting students with lockouts and addressing complaints with a positive attitude.

Services Provided

  • Mail and package delivery
  • Room assignment check-in/check-out
  • Room key pick-up/return and lockout assistance
  • Equipment check-out
  • Answered general questions

Cashier/Cart2Curb Shopper

Wegmans Supermarket
10.2022 - Current

Cashier

  • Greeted customers, assessed their needs, and provided prompt, friendly service.
  • Processed transactions, including cash, card, and check payments, and applied coupons and discounts.
  • Managed returns, answered inquiries, and resolved customer issues.
  • Ensured accurate pricing and followed store policies.
  • Cart2Curb
  • Shopped for and fulfilled customer orders efficiently, using technology to communicate and process transactions.
  • Maintained a clean, organized workspace and supported additional customer service duties as required.


Cashier

Wayback Burgers
04.2020 - 08.2023


Customer Service

  • Greet guests warmly, take accurate orders, and provide menu recommendations.
  • Ensure a positive dining experience by maintaining professionalism and handling transactions efficiently.

Food Preparation & Delivery

  • Prepare and assemble food items to meet quality and presentation standards.
  • Deliver orders promptly and ensure accuracy.

Multitasking & Efficiency

  • Manage multiple tasks simultaneously, prioritizing to maintain timely service without compromising quality.

Team Collaboration

  • Work seamlessly with kitchen and waitstaff to ensure smooth operations and customer satisfaction.

Food Safety & Cleanliness

  • Adhere to food safety standards and maintain cleanliness in all areas.

Problem-Solving & Customer Care

  • Address customer concerns effectively, ensuring satisfaction during busy periods.

Education

Bachelor of Science - Pre-Professional Health

Temple University
05-2027

High School Diploma -

Hempfield High School
05-2023

Skills

  • Customer Service
  • Positive Attitude
  • Time Management
  • Memory Retention
  • Food Presentation
  • Problem-Solving
  • Basic Math
  • Strong Work Ethic
  • Verbal Communication
  • Team Player
  • Critical Thinking
  • Multitasking
  • Cash Handling

Timeline

Office Assistant

Temple University
02.2024 - Current

Cashier/Cart2Curb Shopper

Wegmans Supermarket
10.2022 - Current

Cashier

Wayback Burgers
04.2020 - 08.2023

High School Diploma -

Hempfield High School

Bachelor of Science - Pre-Professional Health

Temple University
Jasmine Smith