Summary
Overview
Work History
Education
Skills
Timeline
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Jasmine Wrobleski

New Castle

Summary

Adaptable and results-driven Front of House Team Lead currently pursuing an Associate's degree in Business Administration. Demonstrates strong leadership in managing customer service operations, training staff, and optimizing workflows. Proficient in cash handling, including accurate transaction processing and reconciliation. Skilled in utilizing Microsoft Office Suite—particularly Excel—for data analysis, budgeting, and reporting. Known for quick learning, effective communication, and a commitment to continuous improvement.

Overview

3
3
years of professional experience

Work History

Front of House Team Leader

Sonis Italian Restaurant
02.2022 - Current
  • Resolved conflicts among team members swiftly and professionally, promoting a harmonious work environment.
  • Assisted in planning special events and private parties, coordinating logistics to provide memorable experiences for guests.
  • Streamlined front of house operations for improved efficiency and productivity.
  • Handled cash transactions accurately, balancing registers at the end of each shift and preparing deposits as required.
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.

Education

Associated Of Applied Science - Business Administration And Management

Butler County Community College
Butler, PA

Skills

    Adaptability

    Customer service

    Digital literacy

    Communication

    Time management

Timeline

Front of House Team Leader

Sonis Italian Restaurant
02.2022 - Current

Associated Of Applied Science - Business Administration And Management

Butler County Community College

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Jasmine Wrobleski