Motivated individual with experience in account management, customer service and sales. Skilled in building customer relationships and understanding customer needs.
Overview
8
8
years of professional experience
Work History
Retirement Analyst
BNY Mellon
03.2023 - 09.2023
Assisted with back office / broker dealer operations.
Worked with RIA's and financial advisors for asset movement ops.
Enterprise Business Development Representative
Zendesk
01.2022 - 02.2023
Worked closely with account executives to develop targeted lists, call strategies, and messaging to drive opportunities for new business
Prospected and connected with inbound leads from MQL's generated by events, webinars
Conducted high level conversations with Senior Executives in target accounts. 50+ calls per day.
Researched and built new and existing accounts (i.e Adding contacts, calling, sending emails and qualifying opportunities into Account Executive pipeline)
Assisted with creation and delivery of product demos, pitch presentations
Consistently achieved weekly KPIs and monthly sales quotas
Utilized Salesforce for tracking opportunities and sales cycle.
Retirement Plan Sales Consultant
MassMutual Greater Philadelphia
01.2017 - 02.2021
Developed new business opportunities and qualified in-bound 401k leads
Prepared and presented sales proposals to prospective clients through phone, videoconference, email
Assisted in portfolio composition / mutual fund research
Produced $2,000,000 annually and exceeded quarterly / annual quotas
Trained new associates on processes and strategy
Assisted in 401k plan administration - 5500 filing, annual fiduciary reviews
Utilization of Salesforce CRM for tracking opportunities and deal progress, meeting notes.
Associate, AML/Prevention/KYC Representative at BNY Mellon (Bank of New York Mellon)Associate, AML/Prevention/KYC Representative at BNY Mellon (Bank of New York Mellon)