Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Jason Gibbs

Plymouth

Summary

Dynamic professional with a proven track record at The Salvation Army, excelling in detailed case documentation and analytical problem-solving. Recognized for empowering clients through education and advocacy, while ensuring compliance with HIPAA standards. A dedicated team supporter, skilled in staff training and development, fostering a collaborative environment for success.

Overview

21
21
years of professional experience

Work History

Independent Contractor

Delivery Service
03.2019 - Current
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Developed and maintained strong working relationships with store employees, leading to repeat business and referrals.
  • Communicated effectively with customers to ensure prompt delivery of product.
  • Provided exceptional customer service.

Housing Specialist

The Salvation Army
12.2009 - 05.2011
  • Maintained accurate records of client interactions, ensuring confidentiality and efficient case management.
  • Assisted clients in understanding their rights and responsibilities as tenants, promoting healthy landlord-tenant relationships.
  • Explained rental and housing regulations to clients and helped each discover best options for housing.
  • Reviewed documentation and input data into computer system to complete eligibility process, re-certifications and tenant move-outs.

Case Manager

Belt Park Associates
06.2004 - 12.2007
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
  • Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.

Education

Associate of Arts - Sociology/Psychology

Saint John's University
Jamaica, NY
01-1999

Skills

  • Detailed case documentation
  • Analytical problem solver
  • Engaged team supporter
  • Supervise staff activities
  • Staff training and development
  • Mandatory reporting compliance
  • Proficient in HIPAA compliance standards

Accomplishments

Met monthly permanent placements for clients for one year

Promoted to Senior Case Manager following one year of service

Certified Mandated Reporter

Timeline

Independent Contractor

Delivery Service
03.2019 - Current

Housing Specialist

The Salvation Army
12.2009 - 05.2011

Case Manager

Belt Park Associates
06.2004 - 12.2007

Associate of Arts - Sociology/Psychology

Saint John's University

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