Jason Henry
York,PA
Summary
With a proven track record at Henry Aviation LLC, I excel in operations management and customer relations, significantly enhancing client satisfaction and business efficiency. My expertise spans from detailed aircraft maintenance to strategic business growth, underscored by a passion for automotive restoration, repair and a knack for fostering robust client and team relationships.
Overview
34
34
years of professional experience
Work History
Owner/Mechanic
Henry Aviation LLC
Lazy B Airport Dover, PA
03.2021 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
Director of Maintenance
York Aviation
York Airport. Thomasville,PA
06.2019 - 03.2021
Aircraft Engine Specialist
FLY ADVANCED
Lancaster Airport. Lancaster, PA
06.2016 - 03.2019
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
Owner/Mechanic
Henry Aviation of Ocala INC.
Ocala Airport. Ocala, FL
06.1998 - 05.2016
Airframe and Powerplant Mechanic
Aircraft Maintenance Specialists
Ocala Airport. Ocala, FL
06.1996 - 05.1998
- Read and interpreted manufacturer and airline maintenance manuals, service bulletins and other specifications to determine feasibility and method of repairing or replacing malfunctioning or damaged components.
- Recorded inspection and maintenance actions using log books, computer terminals and other technical applications.
- Serviced and repaired fuel, electrical, hydraulic and other aircraft systems.
- Performed routine equipment inspections and maintained and completed corrective actions by referring to workbooks and technical publications to determine specifications.
Airframe and Powerplant Mechanic
National Flyers
Ohio State Airport. Columbus, OH
07.1991 - 06.1996
Education
Bachelor of Arts - Airport Management And Development
Ohio State University
Columbus,OH06-1995
Associate of Science - Aircraft Maintenance
Spartan School of Aeronautics
Tulsa,OK06-1991
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Project management
- Operations management
- Business management
- Business planning
- Strategic planning
- Project estimating
- Staff management
- Marketing
- Team oversight
- Financial management
- Staff hiring
- Business development
- Business administration
- Business marketing
- Consulting
- Negotiation
- Administrative oversight
- Contract management
- Financial planning
- Cost reduction
- Budget development
- Regulatory compliance
- Labor relations
- Profit and loss analysis
- Client engagement optimization
- Strategic project planning
- Hiring and staffing
- Attention to detail
- Customer service
- Decision-making
- Team leadership
- Customer service management
- Effective leader
- Scheduling
- Quality assurance
- Inventory control
- Inventory management
- Business leadership
- Inventory tracking and management
- Purchasing and planning
- Records organization and management
- Customer retention
- Delegating work
- Worked on cars/trucks since age 15
- Fully restored 1965 Ford Mustang
- Restored and heavily customized 1974 International Scout
- Built, raced, and maintained 1986 Monte Carlo Pure Stock race car
- Experience in fabrication, welding (both MIG and Oxy), engine diagnostics, engine building, electrical diagnostics and repair, electrical modifications, exhaust, suspension replacement/repair, drivetrain, interior, paint and body work, glass replacement, brakes, vacuum systems,
Timeline
Owner/Mechanic
Henry Aviation LLC
03.2021 - Current
Director of Maintenance
York Aviation
06.2019 - 03.2021
Aircraft Engine Specialist
FLY ADVANCED
06.2016 - 03.2019
Owner/Mechanic
Henry Aviation of Ocala INC.
06.1998 - 05.2016
Airframe and Powerplant Mechanic
Aircraft Maintenance Specialists
06.1996 - 05.1998
Airframe and Powerplant Mechanic
National Flyers
07.1991 - 06.1996
Bachelor of Arts - Airport Management And Development
Ohio State University
Associate of Science - Aircraft Maintenance
Spartan School of Aeronautics