Jason Henry
York,PA
Summary
With a proven track record at Henry Aviation LLC, I excel in operations management and customer relations, significantly enhancing client satisfaction and business efficiency. My expertise spans from detailed aircraft maintenance to strategic business growth, underscored by a passion for automotive restoration, repair and a knack for fostering robust client and team relationships.
Overview
34
34
years of professional experience
Work History
Owner/Mechanic
Henry Aviation LLC
03.2021 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
Director of Maintenance
York Aviation
06.2019 - 03.2021
Aircraft Engine Specialist
FLY ADVANCED
06.2016 - 03.2019
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
Owner/Mechanic
Henry Aviation of Ocala INC.
06.1998 - 05.2016
Airframe and Powerplant Mechanic
Aircraft Maintenance Specialists
06.1996 - 05.1998
- Read and interpreted manufacturer and airline maintenance manuals, service bulletins and other specifications to determine feasibility and method of repairing or replacing malfunctioning or damaged components.
- Recorded inspection and maintenance actions using log books, computer terminals and other technical applications.
- Serviced and repaired fuel, electrical, hydraulic and other aircraft systems.
- Performed routine equipment inspections and maintained and completed corrective actions by referring to workbooks and technical publications to determine specifications.
Airframe and Powerplant Mechanic
National Flyers
07.1991 - 06.1996
Education
Bachelor of Arts - Airport Management And Development
Ohio State University
Columbus,OH06-1995
Associate of Science - Aircraft Maintenance
Spartan School of Aeronautics
Tulsa,OK06-1991
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Project management
- Operations management
- Business management
- Business planning
- Strategic planning
- Project estimating
- Staff management
- Marketing
- Team oversight
- Financial management
- Staff hiring
- Business development
- Business administration
- Business marketing
- Consulting
- Negotiation
- Administrative oversight
- Contract management
- Financial planning
- Cost reduction
- Budget development
- Regulatory compliance
- Labor relations
- Profit and loss analysis
- Client engagement optimization
- Strategic project planning
- Hiring and staffing
- Attention to detail
- Customer service
- Decision-making
- Team leadership
- Customer service management
- Effective leader
- Scheduling
- Quality assurance
- Inventory control
- Inventory management
- Business leadership
- Inventory tracking and management
- Purchasing and planning
- Records organization and management
- Customer retention
- Delegating work
- Worked on cars/trucks since age 15
- Fully restored 1965 Ford Mustang
- Restored and heavily customized 1974 International Scout
- Built, raced, and maintained 1986 Monte Carlo Pure Stock race car
- Experience in fabrication, welding (both MIG and Oxy), engine diagnostics, engine building, electrical diagnostics and repair, electrical modifications, exhaust, suspension replacement/repair, drivetrain, interior, paint and body work, glass replacement, brakes, vacuum systems,
Timeline
Owner/Mechanic
Henry Aviation LLC
03.2021 - Current
Director of Maintenance
York Aviation
06.2019 - 03.2021
Aircraft Engine Specialist
FLY ADVANCED
06.2016 - 03.2019
Owner/Mechanic
Henry Aviation of Ocala INC.
06.1998 - 05.2016
Airframe and Powerplant Mechanic
Aircraft Maintenance Specialists
06.1996 - 05.1998
Airframe and Powerplant Mechanic
National Flyers
07.1991 - 06.1996
Bachelor of Arts - Airport Management And Development
Ohio State University
Associate of Science - Aircraft Maintenance
Spartan School of Aeronautics
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