Jason Hess
Wilkes-Barre
Summary
Adept at driving operational efficiency and leading cross-functional teams, I significantly decreased receiving SLA to 24 hours at Thrive Market and reduced dock-to-stock times by 15% at Mann Lake. With expertise in warehouse management and a talent for coaching, my leadership consistently enhances productivity and team performance.
Overview
14
14
years of professional experience
Work History
Inbound Supervisor
Thrive Market
10.2023 - Current
- Reduced overtime during peak sales opportunities from previous years
- Reduced Inbound dock footprint by more than half while receiving +2% more inventory than previous year
- Created an efficient dock layout by centralizing IB leadership, reducing steps taken by receivers, separating bulk and breakdown POs for easy receipt and putaway
- Recommended measures to improve production methods, equipment performance and team operation and productivity.
- Improved management of aging LPs, OOS inventory and aging POs
- Increased receiving SLA from 48 hours or greater to 24 hours on average
- Skilled at working independently and collaboratively in a team environment.
Area Supervisor
Home Depot
08.2022 - 02.2023
- Conducted routine inspections to check quality and compliance with established specifications.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Consistently partnered with Safety to reduce injuries within the department. Led weekly safety meetings for the DC
- Participated in weekly Leadership learning opportunities
- Credited with honorable "Homer" awards for going above an beyond for Home Depot associates
Warehouse Manager
Mann Lake
01.2017 - 08.2022
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Redesigned warehouse layout to accommodate new inventory, maximize space utilization, and optimize processes.
- Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise. Reduced dock-to-stock opportunities by 15%
- Received $1M of Honey Bees weekly in the months of April and May with 0% loss
- Reduced unload/receiving time of honey bees from 45min to 30min
- Negotiated contracts with outside providers to minimize costs to company.
- Collaborated with the network to implement WMS, FC start ups, training, etc
- Participated in company events such as Bee Days, Customer Appreciation picnics and more
Shipping Supervisor
Mann Lake
01.2015 - 01.2017
- Inspected loading operations for improvements in efficiency and safety.
- Handled high-volume paperwork and collaborated with administrators to solve shipping problems.
- Boosted accuracy by conducting thorough inspections and comparing shipment contents with documentation.
- Increased picking efficiency by following an ABC analysis
- Maintained positive relationships with representatives of UPS, FedEX, and USPS shipping companies.
- Utilized TMS for shipping LTL, FTL and Parcel orders
HVAC Technician
Monk Heating and Air
01.2012 - 01.2014
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Traveled to job sites for both scheduled and emergency appointments.
- Calibrated equipment to achieve maximum efficiency.
HVAC Technician
Valley Refrigeration
01.2011 - 01.2012
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Traveled to job sites for both scheduled and emergency appointments.
- Calibrated equipment to achieve maximum efficiency.
- Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.
- Kept accurate records of time and materials used for each job to compile into service reports.
- Filled out detailed work orders for each job completed.
- Worked on both home and business units for maintenance, repairs, and new installations.
Education
Certificate - HVAC Installation And Repair
Fortis Institute - Forty Fort
Kingston, PA06.2011
High School Diploma -
James M Coughlin High School
Wilkes Barre, PA07.2007
Skills
- Warehouse Management
- Operational Efficiency
- Transportation Management
- Shipping and receiving
- Warehouse Operations
- Cross-Functional Teamwork
- Strong Organization
- Coaching and Mentoring
- Team Leadership
- Adaptability
- Time Management
Timeline
Inbound Supervisor
Thrive Market
10.2023 - Current
Area Supervisor
Home Depot
08.2022 - 02.2023
Warehouse Manager
Mann Lake
01.2017 - 08.2022
Shipping Supervisor
Mann Lake
01.2015 - 01.2017
HVAC Technician
Monk Heating and Air
01.2012 - 01.2014
HVAC Technician
Valley Refrigeration
01.2011 - 01.2012
Certificate - HVAC Installation And Repair
Fortis Institute - Forty Fort
High School Diploma -
James M Coughlin High School
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