Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jason Horn

Dallastown

Summary

Dynamic Forklift Operator and Trainer with proven expertise at ES3 in maximizing employee retention and maintaining safety standards. Skilled in IntelliTrack WMS and effective verbal communication. Diligent Trainer with solid background in forklift operation, effectively managing material handling and warehouse logistics. Proven track record of maintaining safety standards and ensuring efficient workflow. Demonstrated ability in operating various forklift models and adhering to safety protocols. Recognized for enhancing productivity, training new staff, developing a new training standard, and ensuring high-quality service and customer satisfaction.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Forklift Trainer

ES3
06.2023 - Current
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.
  • Coached employees on best practices, providing constructive feedback to support their professional growth.
  • Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
  • Developed my own methods for grading and tracking employee productivity, and, in turn, effectively breaking down issues and guiding trainees to succeed utilizing their own unique difficulties.
  • Enhanced the entire program by gathering more materials and providing trainees with as many recourses as I could. Turning the graduation rate to incentive from 12% before I became a trainer, to the now 57% that my area bolsters.

Forklift Operator

ES3
01.2020 - Current
  • Turned valves and opened chutes to dump, spray or release materials from dump cars or storage bins into hoppers.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Promoted operational efficiency by maximizing loads on each transfer.
  • Weighed materials or products to record weight or other production data on tags or labels.
  • Operated or tended automatic stacking, loading and packaging machines.

Line Cook

Longhorn Steakhouse
07.2017 - 12.2019
  • Placed food trays over food warmers for immediate service or stored in refrigerated storage cabinets.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business. Sometimes up to 300 customers in 8 hour shift
  • Trained new kitchen staff on food safety, preparation and cooking techniques.
  • Managed inventory and ordered food and supplies to maintain adequate stock.

Line Cook

Outback Steakhouse
06.2014 - 09.2016
  • Checked food temperature regularly to verify proper cooking and safety.
  • Monitored food quality and presentation to maintain high standards.
  • Grilled meats and seafood to customer specifications.
  • Interacted with guests to obtain feedback on product quality and service levels.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Customer Service Associate

Weis Markets Inc
07.2006 - 04.2012
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Maintained up-to-date knowledge of product and service changes.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Reached out to customers after completed sales to suggest additional service or product purchases.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Managed timely and effective replacement of damaged or missing products.
  • Cross-trained and provided backup support for organizational leadership.
  • Exhibited high energy and professionalism when dealing with clients and staff.

Education

No Degree - Actuarial Science

Millersville University of Pennsylvania
Millersville, PA
05.2012

High School Diploma -

York Suburban Senior High School
York, PA
06.2007

Skills

  • IntelliTrack Warehouse Management System WMS
  • Equipment Operation
  • Palletizer
  • Efficient Data Entry
  • Dock Work
  • Material Inventory
  • Shipping and Receiving
  • Verbal Communication
  • Judgment and Decision-Making
  • Time Management
  • Chef Assistance
  • Kitchen Equipment Management
  • Ordering and Stocking

Certification

  • Forklift certified - January 2020, and every 3 years since
  • Clamp lift certified - January 2020 and on
  • Slip lift certified - January 2020 and on
  • Lock out/ tag out certified - January 2020
  • Lock out/ tag out instructor and certifier - September 2023
  • Center rider pallet jack certified - December 2024
  • Hi/ lo reach truck certified - December 2024
  • Forklift Training - June 2023-current
  • First aid certified - February 2025
  • CPR certified - February 2025

Timeline

Forklift Trainer

ES3
06.2023 - Current

Forklift Operator

ES3
01.2020 - Current

Line Cook

Longhorn Steakhouse
07.2017 - 12.2019

Line Cook

Outback Steakhouse
06.2014 - 09.2016

Customer Service Associate

Weis Markets Inc
07.2006 - 04.2012

No Degree - Actuarial Science

Millersville University of Pennsylvania

High School Diploma -

York Suburban Senior High School

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