Jason Johnson
Washington
Summary
Highly motivated Manager, Imaging Services with experience in challenging medical operations. Proven ability to stay calm under pressure and manage difficult customer service inquiries. Seeking new opportunities to expand existing skills and contribute to the success of UPMC Washington within the Radiology department.
Overview
19
19
years of professional experience
Work History
Supervisor, Imaging Services
UPMC Washington
02.2023 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Created and managed project plans, timelines and budgets.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
- Negotiated with vendors to secure cost-effective contracts, resulting in significant budget savings.
WHS MULTIMODALITY TEAM LEADER
PETER'S TOWNSHIP DIAGNOSTIC CENTER
01.2018 - 02.2023
- Develops, implements, and sustains daily operations for multiple modalities. Evaluates employees schedules and adjusts shifts in accordance with workflow requirements while maintaining good customer service and high-quality imaging. Steps in as necessary during low staffing levels to maintain workflow and patient satisfaction. Implements and maintains policies for compliance by various health regulatory agencies including the Joint Commission. Obtains and preserves ACR accreditation and safety standards for CT and MRI. Assists with planning and implementation of operational and capital budgets.
WHS MULTIMODALITY TECHNOLOGIST
PETER'S TOWNSHIP DIAGNOSTIC CENTER
01.2006 - 01.2018
- Performs patient diagnostic exams in X-ray, CT and MRI while assisting the Lab and EKG. Performs patient registration as needed. Adheres to departmental objectives, standards of performance and assists in resolving and satisfying patient requests and complaints. Communicates effectively with Radiologists and Physicians to meet organizational expectations and compliance with standards of operation.
Education
Certification - American Registry of Radiologic Technology
WHS SCHOOL OF RADIOLOGIC TECHNOLOGY
08.2006
Computer Science Major
CALIFORNIA UNIVERSITY OF PENNSYLVANIA
05.1999
Computer Science Major
WEST VIRGINIA WESLEYAN COLLEGE
12.1997
Skills
- Leadership experience
- Analytical thinking and problem-solving skills
- Good Communication skills
- Organizational skills
- Ability to learn quickly and accurately
- Teamwork and collaboration
- Professionalism and strong work ethic
- Staff management
Timeline
Supervisor, Imaging Services
UPMC Washington
02.2023 - Current
WHS MULTIMODALITY TEAM LEADER
PETER'S TOWNSHIP DIAGNOSTIC CENTER
01.2018 - 02.2023
WHS MULTIMODALITY TECHNOLOGIST
PETER'S TOWNSHIP DIAGNOSTIC CENTER
01.2006 - 01.2018
Computer Science Major
CALIFORNIA UNIVERSITY OF PENNSYLVANIA
Computer Science Major
WEST VIRGINIA WESLEYAN COLLEGE
Certification - American Registry of Radiologic Technology
WHS SCHOOL OF RADIOLOGIC TECHNOLOGY
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