Jason Roman
Downingtown
Summary
Dynamic Sales Associate with extensive experience at GameStop, excelling in customer service and point-of-sale operations. Proven ability to engage customers and drive sales through product knowledge and effective communication. Recognized for maintaining a clean and organized store environment while resolving conflicts and enhancing customer satisfaction. Goal-oriented and committed to achieving results.
Overview
8
8
years of professional experience
Work History
Sales Associate
Target
Exton
01.2024 - Current
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
Sales Associate
GameStop
Exton
09.2020 - 01.2023
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Maintained up-to-date knowledge of store merchandise and policies.
- Processed credit card transactions quickly and securely.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Demonstrated product features and benefits for customers' needs.
- Assisted customers with product selection, sizing and styling.
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Engaged customers in friendly, professional dialogue to determine needs.
Sales Associate
Giant Food Stores
Downingtown
06.2018 - 09.2020
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Processed credit card transactions quickly and securely.
Retail Sales Associate
Toys"R"Us
King Of Prussia
06.2017 - 08.2017
- Demonstrated knowledge of store products and services.
- Greeted customers upon entering the store and provided assistance.
- Operated point-of-sale systems accurately to process payments from customers.
Education
Associate of Arts - Liberal Arts
Montgomery County Community College
Blue Bell, PA08-2022
Bachelor of Computer Science -
Pennsylvania State University
Penn, PASkills
- Customer service
- Point of sale operation
- Cash handling
- Product knowledge
- Sales techniques
- Inventory management
- Team collaboration
- Problem solving
- Conflict resolution
- Goal oriented
Affiliations
- Gaming
- Building Computers
- Recreational Sports
Timeline
Sales Associate
Target
01.2024 - Current
Sales Associate
GameStop
09.2020 - 01.2023
Sales Associate
Giant Food Stores
06.2018 - 09.2020
Retail Sales Associate
Toys"R"Us
06.2017 - 08.2017
Associate of Arts - Liberal Arts
Montgomery County Community College
Bachelor of Computer Science -
Pennsylvania State University
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