Customer orientated with retail management experience. Head personnel of the New Jersey National Guard Diversity Program for my assigned company. Effectively executed duties and assignments presented by management in the prescribed timeframe. Prepared and conducted group meetings for clientele. Worked well with co-workers, clients, and management in conjunction for safety and security of the facility and employees. Provide problem solving and conflict resolution techniques towards goal attainment. Advocacy agent for clients seeking resources for efficacy. Case management experience in a multidimensional setting. Managed a 25-person caseload. Class A CDL with tanker endorsement.