Jason Scarpato
Aston Mills
Summary
Dynamic Chief Operating Officer at J&C Construction and Design with a proven track record in strategic planning and operations management. Expert in process improvement and contract negotiation, driving efficiency and enhancing productivity. Adept at fostering cross-functional teamwork and developing high-performance teams to achieve organizational goals.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Cheif Operating Officer
J&C Construction and Design
05.2023 - 06.2025
- Supported operational initiatives by coordinating cross-departmental communications and information flow.
- Assisted in developing strategies to enhance overall organizational efficiency and productivity.
- Contributed to process mapping efforts to identify areas for improvement across business functions.
- Engaged in routine data analysis to support decision-making and operational adjustments.
- Implemented key performance indicators (KPIs) to measure departmental performance and track goals.
- Established strong relationships with vendors, suppliers, and partners to negotiate favorable contracts terms and ensure timely delivery of goods/services.
- Implemented employee development programs including training initiatives, mentorship programs, and succession planning processes.
- Collaborated with sales team to develop pricing strategies that maximized profitability while remaining competitive within the market.
- Wrote and reviewed all Xactimate estimates for insurance, commercial and residential projects.
Regional Manager
ServiceMaster of Brandywine Valley
09.2021 - 05.2023
- Developed and implemented regional sales strategies to enhance market penetration.
- Managed cross-functional teams to achieve operational efficiency and customer satisfaction.
- Analyzed market trends to inform strategic decision-making and resource allocation.
- Oversaw budget management and forecasting for multiple territories, ensuring financial accountability.
- Led recruitment and training efforts to build a high-performance team.
- Streamlined processes and procedures to improve efficiency.
- Identified new business opportunities and developed strategies to expand client base.
- Resolved customer complaints or issues promptly, maintaining a high level of customer satisfaction.
- Conducted regular meetings with staff members to communicate goals/objectives/expectations.
- Wrote and reviewed estimates for Insurance claims, commercial and residential work.
Owner/Operator
Scarpato Builders
10.2010 - 02.2021
- Oversaw daily operations, ensuring efficiency and compliance with safety regulations.
- Managed inventory control processes, optimizing stock levels and reducing waste.
- Trained staff on operational procedures, enhancing team performance and service quality.
- Implemented cost-saving initiatives, improving profitability while maintaining service standards.
- All phases of home remodeling. Kitchens, baths, doors, windows, flooring, tile, framing, decks, drywall, additions, minor plumbing and electrical.
Assistant Project Manager
Advanced Restoration Technologies
08.2003 - 10.2010
- Coordinated project timelines and resources to ensure timely completion of restoration initiatives.
- Streamlined communication between teams to improve collaboration and project efficiency.
- Developed project plans and schedules, aligning team efforts with client expectations.
- Managed subcontractor relationships, ensuring compliance with quality standards and safety regulations.
- Assisted in the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.
- Managed subcontractor relationships effectively to ensure quality workmanship within deadlines and budgets.
- Actively participated in weekly project reviews with senior management to discuss progress updates, challenges faced, potential solutions, and future plans.
Carpenter
Advanced Restoration Technologies
06.2000 - 08.2003
- Constructed and installed frameworks, cabinets, and furniture using various woodworking techniques.
- Interpreted blueprints and technical drawings to ensure precise measurements and specifications.
- Operated power tools and equipment safely to achieve high-quality finishes on projects.
- Collaborated with clients to understand project requirements, providing tailored solutions and recommendations.
- All phases of home remodeling for fire, smoke, wind and water damaged residences.
Bartender
The Lagoon Nightclub
07.1996 - 01.2000
- Crafted signature cocktails and customized beverages based on customer preferences.
- Maintained bar inventory and ensured compliance with health and safety regulations.
- Trained new bartenders on drink preparation techniques and customer service standards.
- Implemented efficient workflow processes to enhance service speed during peak hours.
- Served high customer volumes during special events, nights, and weekends.
Education
General Studies
Penn Wood Senior High
Lansdowne, PA06-1996
Skills
- Operations management
- Cross-functional teamwork
- Strategic planning
- Process improvement
- Contract negotiation
- Cost savings and reduction
- Operations oversight
- Management
- Organizational development
- Planning and execution
- Operations administration
- Leadership and people development
- Employee motivation and performance
Certification
- IICRC certified in Water Damage Restoration, Applied Microbial Remediation and Smoke/Fire Cleaning.
- RRP certified
- 8 years of Xactimate experience
Timeline
Cheif Operating Officer
J&C Construction and Design
05.2023 - 06.2025
Regional Manager
ServiceMaster of Brandywine Valley
09.2021 - 05.2023
Owner/Operator
Scarpato Builders
10.2010 - 02.2021
Assistant Project Manager
Advanced Restoration Technologies
08.2003 - 10.2010
Carpenter
Advanced Restoration Technologies
06.2000 - 08.2003
Bartender
The Lagoon Nightclub
07.1996 - 01.2000
General Studies
Penn Wood Senior High
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