Jason Stroope
McMurray
Summary
Results-driven Manager and Field Worker with a proven track record in operations, performance management, and staff development. Expertise in implementing strategic initiatives that enhance service quality and customer satisfaction.
Overview
13
13
years of professional experience
Work History
East Regional Manager
AIMS Companies
Scottsdale, AZ
02.2013 - Current
- Led regional teams to achieve operational excellence and enhance service delivery across multiple locations.
- Implemented strategic initiatives that improved customer satisfaction within the region.
- Collaborated with cross-functional teams to streamline operations, reducing costs while maintaining service quality.
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Supervised staff to optimize brand expansion initiatives and productivity.
- Implemented cost-cutting measures across the region that led to significant savings without compromising service quality or employee satisfaction.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Developed training programs that increased team productivity and fostered a culture of continuous improvement.
Education
High School Diploma -
Lovington High School
Lovington, NMNo Degree -
Fort Lewis College, US
Durango, COSkills
- Operations
- Staff training and development
- Strategic planning
- Staff management
- Staff supervision
- Goals and performance
- Performance management
- Project management
- Asset control
- Operational management
Languages
English
Timeline
East Regional Manager
AIMS Companies
02.2013 - Current
High School Diploma -
Lovington High School
No Degree -
Fort Lewis College, US