Jason Zielinski

Allison Park

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

years of professional experience

Certification

Work History

District Manager / Lease up Specialist

Guardian Storage

Pittsburgh

09.2016 - Current

Oversee 13, 80,000+ sq ft locations across three different states
Manage daily operations and staff at multiple storage facilities.
Implement customer service protocols to enhance client satisfaction.
Train and mentor team members on operational procedures and best practices.
Coordinate inventory management to ensure optimal storage solutions.
Develop and maintain relationships with vendors for supply and service needs.
Execute marketing strategies to promote storage services within local communities.
Developed and implemented strategies that increased sales, market share, and customer satisfaction.
Oversee the recruitment process for new staff members including interviewing and training.
Implemented training initiatives to coach staff on best practices and protocol for enhanced profitability.
Scheduled regular meetings with store teams to discuss objectives, performance metrics and customer feedback.
Analyzed financial data, including sales reports and budgets, to pinpoint areas for operational enhancement.
Boosted team morale and overall revenue by creating sales contests.
Assisted in the creation and training of a four agent, in house call center.
Plan and host quarterly manager meetings to go over results, accolades and areas that need improvement.
Maintain an up-to-date knowledge of industry trends, legal requirements and competition activities.
Responsible for the oversight of new builds from groundbreaking through the lease up process.
Managed Protection Plan claims related to damaged items, ensuring timely payouts and proper claim denials.
Report directly to the COO and work together on forming annual projections and lease up targets
Handle all court proceedings regarding evictions and customer complaints.

Property Manager

Boulder Self Storage/ Guardian

Boulder

02.2014 - 03.2016

Managed daily operations of self-storage facility ensuring smooth functionality.
Coordinated maintenance and repair activities, ensuring property upkeep and tenant safety.
Oversaw tenant communications addressing inquiries and resolving issues promptly.
Implemented rental agreements and ensured compliance with company policies.
Conducted regular property inspections to maintain cleanliness and security standards.
Collected monthly assessments and rental payments, ensuring timely revenue flow.
Executed evictions, adhering to state regulations and protecting property rights.

Education

Bachelor of Arts - Public Relations

Saint Vincent College

Latrobe

Skills

Tenant relations
Operational management
Financial forecasting
Performance analysis
Staff recruitment
Training development

Team building
Leadership skills
Problem solving
Effective communication
Conflict resolution
Public speaking

Certification

Google Project Management Certification

Accomplishments

Guardian Storage Morgantown
2025 Overall Facility of the Year by Modern Storage Media

Guardian Storage Superior
2019 Business of the year, Superior Chamber or Commerce

2019 Gold Stevie Award for Sales and Customer Service

Timeline