JASON K WHITE
East Stroudsburg
Summary
Dedicated Mental Health Tech / Customer Service Rep, who always provides exceptional service through active listening and problem solving.
Overview
15
15
years of professional experience
1
1
Certification
Work History
MHT (Mental Health Tech)
KIDSPEACE
10.2023 - Current
- Participated in ongoing professional development opportunities such as workshops, seminars, conferences related to mental health nursing best practices.
- Educated patients and families on mental health conditions, treatments, coping strategies, and available resources.
- Developed strong rapport with patients, fostering trust and open communication essential for effective treatment plans.
- Advocated for patient rights and maintained a safe, therapeutic environment conducive to healing and recovery.
Public Safety Officer
Saw Creek Estates Community Association Inc.
07.2018 - 04.2020
- Monitored alarm systems to detect any unauthorized entries into protected areas
- Maintained surveillance of building and identified all officials and employees before authorizing entrance
- Answered incoming phone calls and directed callers to appropriate departments and personnel
- Automated office operations while managing record tracking and data communications
Home Caregiver
My Grandmother
01.2017 - 06.2019
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies
Greeter / Sales Associate
Verizon Wireless - Temp Agency / Contract
09.2014 - 04.2017
- Acted as first point of contact for visiting clients and customers
- Maintained customer happiness with forward-thinking strategies focused on addressing customer needs and resolving concerns
DSR
Charter Spectrum (Temporary / Casual )
09.2016 - 02.2017
- Created sales presentations to promote advertising benefits to potential customers
- Reviewed customers' products, advertising history and business to identify effective advertising solutions
- Took daily inbound calls and key-entered orders, faxes, backorders and credit memos for assigned accounts and clients
Assistant Manager / Photographer / Sales Associate
NBC Universal / Colorvision /Amazing Pictures - Relocated-
03.2010 - 06.2013
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
- Promoted to Assistant Manager after only Two months with company
- Prepared payroll documentation by entering data into cumulative payroll document
- Completed over 7,000 KPH 10-key actions per hour
Education
Associate of Applied Business - Business Administration And Management
InterBoro Institute
Flushing, NY05-2008
Skills
- Microsoft Word /Multi-line phone operation
- Customer service/sales
- Adobe
- Excel Microsoft
Certification
Mandated Reporter / CPR Certified
Timeline
MHT (Mental Health Tech)
KIDSPEACE
10.2023 - Current
Public Safety Officer
Saw Creek Estates Community Association Inc.
07.2018 - 04.2020
Home Caregiver
My Grandmother
01.2017 - 06.2019
DSR
Charter Spectrum (Temporary / Casual )
09.2016 - 02.2017
Greeter / Sales Associate
Verizon Wireless - Temp Agency / Contract
09.2014 - 04.2017
Assistant Manager / Photographer / Sales Associate
NBC Universal / Colorvision /Amazing Pictures - Relocated-
03.2010 - 06.2013
Associate of Applied Business - Business Administration And Management
InterBoro Institute
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