Jason L Ross Jr
Software Developer Intern
Pittsburgh
Summary
Hardworking and reliable team player with strong interpersonal skills and a positive attitude. Known for being easy to work with, quick to follow instructions, and always willing to go the extra mile to get the job done. Brings a strong work ethic, excellent communication abilities, and a collaborative mindset to every task. Comfortable in fast-paced environments and committed to contributing to team success.
Overview
8
8
years of professional experience
2025
2025
years of post-secondary education
Work History
Operations Associate
Factory Motor Parts Company
03.2025 - Current
- Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.
- Completed on-time deliveries by choosing best and most efficient routes.
- Managed customer inquiries and complaints in polite and professional manner.
- Resolved customer issues promptly and professionally, maintaining high satisfaction rates while minimizing escalations.
Residential Advisor
Alternative Living Concepts
09.2018 - 03.2025
- Conducted regular safety inspections to ensure compliance with housing policies and regulations.
- Monitored common areas, promoting a respectful living environment for all residents.
- Collaborated with fellow Residential Advisors to plan and host engaging social events for residents.
- Participated in staff meetings and training to stay informed on policies and procedures.
Staff Member
BP
10.2017 - 09.2018
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
Education
Associate of Science - Computer Software And Media Applications
Community College of Allegheny County
Skills
Peer Mediation
Activity Planning
Policy Enforcement
Behavior monitoring
Crisis Management
Client Relationship Management
Timeline
Operations Associate
Factory Motor Parts Company
03.2025 - Current
Residential Advisor
Alternative Living Concepts
09.2018 - 03.2025
Staff Member
BP
10.2017 - 09.2018
Associate of Science - Computer Software And Media Applications
Community College of Allegheny County
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