Javier Alberto Castillo Jaen
Computer Systems Engineer
Arraijan
Summary
IT Professional with more than 15 year of experience in software development with strong knowledge in design patterns, architecture and team leadership. Strong knowledge in business process and project development in agile methodologies with highest capabilities of requirement analysis and prioritization based on negotiation skills and business values delivery. Advance knowledge in DevSecOps, cloud computing , SOA and REST microservices and Events Oriented Architecture. More than 10 years leading software developers teams and solutions architects in scrum framework with distributed teams across many countries. Demonstrated history of working in airlines and software industries. Strong knowledge in PCI DSS Compliance, SOA Integrations and airlines payments process, cloud development and integrations development.
Overview
19
19
years of professional experience
10
10
years of post-secondary education
2
2
Languages
Work History
Lead Solutions Architect
Copa Airlines Panama
7 2017 - Current
- Lead Architect in charge of coordination, supervising and managing solutions architects and developers teams for integration development area and responsible for one of most important technology platforms, Enterprise Services Bus (ESB) that host more than 150 APIs and process that execute more than 40 Millions transactions per day and provide main information for different channels cross company, created to support very critical business products in digital channels as copa.com, web CheckIn, mobile app, kiosks in airports, notifications engine, operational systems, revenue management and more.
- Technical Product Owner, in charge of manage and prioritize new requirements and US for different projects for business areas that need integrations and through ESB, and distribute to different development teams that are based in many countries like India, Mexico, Argentina, USA and Panama, working remote and in different time zones.
- Following activities of each Solutions Architect in projects and lead of main scrum team that provides constantly deliveries to ESB platform and keep updated.
- Team Leader In charge of 24/7 ESB technical support team that ensure and keep platform high availability over 99.75% of time, analyze and diagnose any critical/no critical issue and mitigated through thorough analysis of potential issues and proactive development.
- Aligned more that 20 technology initiatives preparing with IT managers and business areas time and cost estimation for business case and project budget approval, giving technical recommendations, proposed solution architecture and designs, defining teams for these initiatives focus on optimizations and reduced project cost recommending appropriate solutions.
- Create and improve definitions, enterprise architecture, development patterns, evolution, versioning strategy, KPIs for ESB and technology initiatives implemented.
- Delivered impactful presentations to senior leadership, showcasing project progress and value of implemented solutions.
- Mentored junior architects in team to improve overall team skill levels and contribute to positive work environment.
- Evaluated emerging technologies for feasibility assessment keeping in mind future growth prospects of company.
- Mitigated risks through thorough analysis of potential issues and proactive development of contingency plans.
Solutions Architect II
Copa Airlines Panama
7 2014 - 07.2018
- Worked with developers and engineers to realize technological solutions, designing architecture of software development, best practices and coding standards.
- Evaluated emerging technologies to stay current on industry trends. creating and implementing innovation projects for research about Machine Learning, Natural Processing Languages and ChatBot with AI Implementation using Azure ChatBot and Google Dialogflow that provide an self answer tool for social media customers.
- Product Owner/Architect work with distributed developers in Scrum framework.
- Part of Teams Architects for migrations of Core Reservation System that impact all technological and business process of Copa Airlines.
- Championed a culture of continuous improvement by conducting code reviews and providing constructive feedback to peers.
Solutions Architect I
Copa Airlines Panama
7 2008 - 7 2014
- Design and architecture of software development projects focus in requirement analysis and value delivery in more than 20 business and IT projects.
- Supervision of developers team with approximately 4-6 members.
- Optimized software solutions by identifying inefficiencies and implementing improvements in existing code.
- Application implementation architecture, documentation of technological programs
- Project for different business areas like Internal Auditory, Finance, Operations and PCI DSS Compliance.
- Expert in ASP.Net, C# Applications, ETL, SQL Server and legacy systems migrations.
Application Development and Consulting
TECNASA Panama
01.2005 - 06.2008
- Outsource Consultant within C&W Panama as application developer, DB Admin and software developer project leader.
- Implementing mobile, web and desktop applications around Mobile Billing System.
- Developer and consultant of applications, integrated with Human Resource System and Payroll Processing System.
Education
Master in Business Administration -
Latin University of Panama
Panama City 01.2017 - 05.2019
Computer Systems Engineer -
Technological University of Panama
Panama City 01.2000 - 05.2006
Cloud Development Certificate Program -
Harrisburg University
Harrisburg 05.2023 - 12.2024
Training And Courses -
Training And Courses
Panama CitySkills
Leadership, Innovation, Communication and Negotiation
Airlines Industry
Agile, Scrum and Product Owner
API Management
Enterprise Architecture
Service and Events Oriented Architecture
Software Architecture and Development
Cloud Computing, Azure
Microservices, XML, REST, SOAP, Postman
Business Process and Planning
PCI DSS
MS Bot, Google DialogFlow, NPL
SQL Server, Oracle, DB
Net, Java, NodeJS, C#
Software Development Life Cycle, CI/CD
Machine Learning
Personal Information
Date of Birth: 06/02/83
References
- David Chumpitaz, People In Motion Panama, david@people-inmotion.com, 6675-0645
- Aldo Alain, Nordic Mist/MultiTool Studio, aldoalain@gmail.com, 6757-2143
- Miguel Hernandez, Banistmo, miguelhm81@gmail.com, 6786-9259
Timeline
Cloud Development Certificate Program -
Harrisburg University
05.2023 - 12.2024
Master in Business Administration -
Latin University of Panama
01.2017 - 05.2019
Application Development and Consulting
TECNASA Panama
01.2005 - 06.2008
Computer Systems Engineer -
Technological University of Panama
01.2000 - 05.2006
Lead Solutions Architect
Copa Airlines Panama
7 2017 - Current
Solutions Architect II
Copa Airlines Panama
7 2014 - 07.2018
Solutions Architect I
Copa Airlines Panama
7 2008 - 7 2014
Training And Courses -
Training And Courses
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