Jawane White
Wawa
Upper Darby
4
years of professional experience
Dedicated service crew member with a strong focus on customer satisfaction, reliability, and attention to detail. Proven ability to enhance customer experiences through efficient service and teamwork.
Dependable and detail-oriented professional with extensive experience in the food service industry. Skilled in maintaining cleanliness and hygiene, while effectively collaborating with team members to streamline operations and improve service speed. Ready to contribute to a positive customer experience.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Work History
Service Crew Member
2 Years 7 Months- Provided exceptional customer service by efficiently handling transactions and addressing inquiries.
- Maintained cleanliness and organization of service areas to ensure a welcoming environment for customers.
- Assisted in training new team members on operational procedures and customer interaction techniques.
- Collaborated with team members to streamline food preparation processes, enhancing overall service speed.
- Monitored inventory levels and restocked supplies to maintain optimal product availability for customers.
- Maintained a clean and organized work environment for improved customer experiences.
- Prepared salads, soups and sandwiches for customers.
- Observed customer purchases in line and differentiated between standard portions.
- Operated cash register to ring up final bill and process various forms of payment.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Collaborated with team members to complete orders.
- Became familiar with products to answer questions and make suggestions.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Completed milkshakes and ice cream desserts for customers.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
- Backed up servers by setting up trays and completing some food deliveries.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Accurately operated cash register to process customer payments.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Stocked shelves to organize aisles in assigned department.
- Prepared products following restaurant, health, and safety standards and procedures.
- Assisted other team members to achieve goals.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Operated kitchen equipment safely and efficiently, minimizing accidents and downtime.
- Promoted a safe dining experience by enforcing proper sanitization practices among team members during shifts.
- Assisted in training new crew members, ensuring they were well-equipped to provide quality service.
- Handled cash transactions responsibly, ensuring accurate accounting for daily sales.
Cashier
2 Months- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries, providing excellent service and product recommendations.
- Maintained accurate cash drawer, ensuring proper cash handling procedures were followed.
- Collaborated with team members to streamline checkout operations and reduce wait times.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
- Performed cash, card, and check transactions to complete customer purchases.
Team Member
6 Months- Delivered exceptional customer service in high-volume bar and dining environment.
- Collaborated with team to maintain cleanliness and organization of dining and kitchen areas.
- Operated point-of-sale systems accurately, processing orders and payments efficiently.
- Assisted in training new team members on operational procedures and service standards.
- Supported food preparation processes, maintaining quality standards in menu items.
- Engaged with customers to enhance their dining experience through attentive service.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Maintained productive, efficient approach to all tasks.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Operated register to process payments and collect cash payment for order totals.
Crew Team Member
1 Year 1 Month- Prepared and assembled food orders with attention to quality and presentation.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of workstations in compliance with safety standards.
- Collaborated with team members to ensure efficient workflow during peak hours.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Greeted customers at drive-thru and took food orders.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Operated cash register to ring up final bill and process various forms of payment.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Became familiar with products to answer questions and make suggestions.
- Collaborated with team members to complete orders.
- Operated register to process payments and collect cash payment for order totals.
Education
High School Diploma
Skills
Customer service
Cleaning and sanitizing
Verbal and written communication
Strong work ethic
Team collaboration
Food safety knowledge
Cleanliness and hygiene
Efficient task completion
Food preparation procedures
Food safety
Cash handling
Stress tolerance
Menu memorization
Food running
Reliability and punctuality
Order accuracy
Relationship building
Basic food preparation
Payment processing
Beverage preparation
Inventory management
Time management
Clear communication
Integrity and honesty
Problem-solving
Teamwork and collaboration
Multitasking and organization
Workplace safety
Willingness to learn
Attention to detail
Valid Driver's license
Telephone etiquette
Cleaning
Drive-thru operations
Salesmanship
Safe food handling
Creativity and innovation
Food preparation
Safety awareness
Initiative and Self-motivation
Safety
Taking orders
Flexible schedule
Timeline
Service Crew Member
Wawa
11.2023 - CurrentRead More
Cashier
Acme Fresh Market
09.2023 - 11.2023Read More
Team Member
Fibbers Bar & Grille
02.2023 - 08.2023Read More
Crew Team Member
Popeyes® Louisana Kitchen
01.2022 - 02.2023Read More
Upper Darby High School
High School Diploma
Read More