Jay Warren
Lackawaxen
Summary
Dynamic sales and product executive with 20+ years in luxury travel. Skilled in leading global teams, scaling revenue, and driving partnerships across retail, wholesale, and MICE markets. Recognized for transformational leadership, innovation, and client experience excellence.
Overview
30
30
years of professional experience
Work History
Vice President, U.S. Trade Sales
Abercrombie & Kent
08.2023 - 09.2025
- Oversaw $200M+ combined U.S./Canada portfolio across retail agency trade, wholesale/tour operators, and A&K Sanctuary Retreats. DMC, Tour Operator and End User Product sales.
- Transformed team culture, boosting engagement and accountability.
- Increased retail agency share of forward bookings for 2026 by 20%.
- Spearheaded/executed 2024, 2025, and 2026 sales plans with proven results.
- Partnered with leadership to launch Mexico operations; developed sales strategies for Expedition Cruises.
- Executive sponsor for key accounts, including Virtuoso and Signature agencies, and CRM sales liaison.
Vice President of Sales, Americas
Abercrombie & Kent Destination Management / Akorn / Sanctuary Retreats
08.2014 - 08.2023
- Directed $60M+ annual sales across U.S./Canada wholesale, Mexico/Brazil wholesale and retail.
- Doubled revenue (100%+ growth) with record years 2017–2019, 2022–2023.
- Managed team of 8–11 Sales Directors/Inside Sales Specialists.
- Optimized budgets and streamlined marketing for efficiency.
- Developed new Account Planning tools and managed team’s execution.
Director of Sales, Eastern U.S. & Canada
Abercrombie & Kent Destination Management / Akorn
01.2011 - 01.2014
- Grew regional revenue with new wholesale accounts ($2M+).
- Expanded product offerings and managed multi-million-dollar tour operator and MICE accounts.
- Linked clients to 25+ global DMC offices.
Director of Sales
Greaves Tours
01.2012 - 01.2012
- Managed U.S. retail accounts in U.S. luxury market.
- Supported marketing, PR, and new market development.
Business Development Manager – Groups
Gulliver’s Travel Associates (GTA)
01.2010 - 01.2011
- Managed U.S. & Canada wholesale groups (~$10.3M annually).
- Achieved 32% YOY growth and secured $800K+ in new accounts.
U.S. Sales Representative
Ireland’s Blue Book
01.2004 - 01.2010
- Represented luxury hotels association; bookings increased from 25% to 65%.
- Generated $2M+ annual revenue through new retail agency partnerships.
Founder / Director
Warren Tours
01.1999 - 01.2010
- Built tour operator specializing in Ireland, U.K., Portugal.
- Achieved $1M+ annual revenue and 70% repeat/referral base.
Director of Product Development
Sceptre Tours
01.1998 - 01.1999
- Developed land/air packages increasing Ireland passengers 6,000 → 30,000 in one year.
- Generated $2M+ in new group revenue.
Sales Manager
Destinations Ireland & Great Britain
01.1996 - 01.1998
- Managed sales office with 150+ custom FIT/Group bookings annually ($1M+).
Education
B.A. - History & Politics, Journalism
New York University
Skills
- Luxury Travel Sales
- Destination Management
- Wholesale/Retail/MICE Sales
- Revenue Growth Strategies
- Team Leadership & Development
- Strategic Partnerships
- Key Account Management
- Budgeting & Forecasting
- Product Development
- Marketing & PR
- Salesforce & CRM Tools/Development
- Adobe Suite
CONTACT
- Lackawaxen, PA
- (917) 941-8897
- Jjjina@gmail.com
Timeline
Vice President, U.S. Trade Sales
Abercrombie & Kent
08.2023 - 09.2025
Vice President of Sales, Americas
Abercrombie & Kent Destination Management / Akorn / Sanctuary Retreats
08.2014 - 08.2023
Director of Sales
Greaves Tours
01.2012 - 01.2012
Director of Sales, Eastern U.S. & Canada
Abercrombie & Kent Destination Management / Akorn
01.2011 - 01.2014
Business Development Manager – Groups
Gulliver’s Travel Associates (GTA)
01.2010 - 01.2011
U.S. Sales Representative
Ireland’s Blue Book
01.2004 - 01.2010
Founder / Director
Warren Tours
01.1999 - 01.2010
Director of Product Development
Sceptre Tours
01.1998 - 01.1999
Sales Manager
Destinations Ireland & Great Britain
01.1996 - 01.1998
B.A. - History & Politics, Journalism
New York University