- Hands-on Building Projects
- Reading
- Dogs
- Pittsburgh Sports Teams
Jay Wiktorzewski
Pittsburgh
Summary
Experienced business owner seeking a challenging new role where I can apply my operational, customer service, and problem solving skills.
Overview
9
9
years of professional experience
Work History
Retail Store Owner
One Haute Dog
Pittsburgh, PA
12.2021 - Current
- Owned and managed end to end daily operations, overseeing staff schedules, inventory control, and all financial transactions.
- Ensured compliance with all relevant regulations related to taxes reporting, local tax compliance, and licensing requirements.
- Cultivated loyal customer base by providing exceptional service, personalized recommendations, and timely resolution of issues.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Maximized profitability by periodically re-evaluating product pricing based on supplier costs, competitor prices, and customer demand.
Retail Operations Manager
One Haute Dog
Pittsburgh, PA
08.2015 - 12.2021
- Quickly promoted to Retail Operations Manager from Sales Cashier after 1 year.
- Managed all aspects of e-commerce, from website design to order fulfillment.
- Controlled shipments, inventory, purchasing and inspection to reduce workflow gaps.
- Determined layout of store merchandise for visual appeal to consumers.
Education
High School Diploma -
Pittsburgh Creative And Performing Arts HS
Pittsburgh, PASkills
- Small business operations
- Problem-solving abilities
- Customer relations
- Budget planning
- Merchandise planning
- Local marketing
Interests
Timeline
Retail Store Owner
One Haute Dog
12.2021 - Current
Retail Operations Manager
One Haute Dog
08.2015 - 12.2021
High School Diploma -
Pittsburgh Creative And Performing Arts HS