Jayden Cardona
Whitehall
Summary
Dynamic Online Personal Shopper at Walmart with a proven ability to enhance customer satisfaction through exceptional service and tailored shopping experiences. Expertise in inventory management and multitasking has led to significant process improvements, ensuring timely deliveries and fostering strong relationships with customers and store personnel.
Overview
2
2
years of professional experience
Work History
Online Personal Shopper
Walmart
Whitehall
08.2023 - 05.2025
- Provided detailed product information to customers.
- Tracked inventory levels and replenished stock when necessary.
- Provided excellent customer service by responding promptly to inquiries and complaints.
- Identified opportunities for process improvement within the organization.
- Created personalized shopping experiences for each customer.
- Maintained accurate records of orders, returns, exchanges and payments.
- Assisted in selecting items according to customer preferences.
- Greeted customers and provided excellent customer service.
- Satisfied customers with quick, accurate service under tight deadlines.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Organized consistent hourly deliveries by smoothly selecting and purchasing items.
- Suggested comparable products to replace out-of-stock items.
- Completed pickup and shopping orders for customers within local area.
- Assisted teammates with daily tasks during peak periods.
- Secured and stored items until customer pickup.
- Scanned items when pulling from shelves to update system stock information.
Education
High School Diploma -
Whitehall High School
Whitehall, PA06-2024
Skills
- Customer service
- Inventory management
- Attention to detail
- Time management
- Delivery procedures
- Merchandise selection
- Purchase recommendations
- Strong interpersonal skills
- Multitasking Abilities
Languages
Spanish
Limited
Timeline
Online Personal Shopper
Walmart
08.2023 - 05.2025
High School Diploma -
Whitehall High School
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