JAYLA BARTHOLOMEW
Williamsport
Summary
Motivational leader and organizational problem-solver with advanced team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Nutrition Services Support Staff/Lab Assistant
Bi-County WIC
07.2025 - Current
- Conducted routine laboratory tests and procedures to ensure compliance with health standards.
- Maintained accurate records of test results and laboratory activities for quality assurance.
- Assisted in daily operations to ensure seamless workflow and timely customer service.
- Collaborated with staff to enhance communication and operational efficiency.
- Resolved customer inquiries effectively, enhancing satisfaction through attentive service and support.
- Greeted visitors professionally, directing them appropriately and ensuring a positive first impression of the organization.
- Answered telephone and assisted callers by providing information or directing to appropriate employee.
- Communicated with clients on behalf of staff to relay messages and information.
Seasonal Support Driver
UPS
11.2024 - 12.2024
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating a vehicle.
- Utilized GPS navigation systems to plan efficient routes for deliveries.
- Delivered packages to customers in a timely and efficient manner.
- Adhered to company policies and procedures related to safety and security standards.
Field Manager
In The Net Sports Complex
05.2022 - 08.2024
- Oversaw a dozen games throughout the weekend through score reporting, field maintenance, and operation.
- Maintained facilities and fields cleanliness over the course of multiple days.
- Cooperated with Coaches and Umpires to run games smoothly for players.
- Awarded champion teams with trophies and ceremony for accomplishment.
- Ensured compliance with applicable laws, regulations and company policies at all times.
Cashier
Wegmans
05.2019 - 07.2019
- Operated sales register for cash, check, and credit card transactions with precise calculations.
- Addressed customer needs through interacting with fellow team members to satisfy the request.
- Built rapport with customers to encourage repeat transactions.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
Bachelor of Science - Exercise Science
Bloomsburg University of Pennsylvania
Bloomsburg, PA05.2025
High School Diploma -
Williamsport Area High School
Williamsport, PA06.2021
Skills
- Time Management
- Customer service
- Conflict resolution
- Hospitality
- Communication skills
- Friendly, positive attitude
- Teamwork and collaboration
- Computer skills
Accomplishments
- Academic Scholarship (August 2021-May 2025)
- Athletic Scholarship (August 2021-May 2025)
- Deans List
Affiliations
Bloomsburg University Collegiate Athlete (August 2021-May 2025)
Certification
- Biomedical Research (CITI Program)
- Biomedical Responsible Conduct of Research (CITI Program)
- Information Graphics (Microsoft Powerpoint)
- Adobe Photoshop
Extracurricular Activities
BU Softball Team, 09/01/21, Present Small Business Owner, 12/01/22, Present
Awards
- Academic Scholarship, 09/01/21, Present
- Athletic Scholarship, 09/01/21, Present
References
References available upon request.
Timeline
Nutrition Services Support Staff/Lab Assistant
Bi-County WIC
07.2025 - Current
Seasonal Support Driver
UPS
11.2024 - 12.2024
Field Manager
In The Net Sports Complex
05.2022 - 08.2024
Cashier
Wegmans
05.2019 - 07.2019
High School Diploma -
Williamsport Area High School
Bachelor of Science - Exercise Science
Bloomsburg University of Pennsylvania