Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic
JAYLAH ABDUL-HAGG

JAYLAH ABDUL-HAGG

Philadelphia

Summary

Experienced technician specializing in advanced vehicle system recalibrations, inventory logistics, and customer service. Proficient in supporting field operations, managing returns, and preparing for mobile installations. Dedicated to ongoing development, safety standards, and providing top-notch results in dynamic settings.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Recalibration Specialist

Safelite Auto Glass
06.2024 - Current
  • Calibrate Advanced Driver Assistance Systems (ADAS) with high accuracy after windshield replacements to ensure customer safety and manufacturer compliance.
    • Operate diagnostic tools, scan systems, and realign radar/lidar sensors on a wide range of vehicle makes and models.
    • Troubleshoot tech issues quickly in the field or shop, demonstrating sharp problem-solving under pressure.
    • Maintain detailed job logs and calibration records using digital tracking tools.
    • Prioritize safety and precision in every step of the process, often working independently or with minimal supervision.
    • Provide clear updates to service managers and explain calibration outcomes to customers in simple terms.
    • Trusted to meet daily quotas while ensuring each job is completed to top quality standards.

Warehouse Worker

Prologistix
09.2022 - 02.2023
  • Completed over [Number] customer orders each day in a [Type] warehouse setting.
  • Kept warehouse stations and equipment in good working order in accordance with OSHA requirements.
  • Stood, sat, bended, and walked for long periods of time while manually transporting warehouse materials weighing up to [Number] pounds and maintaining stamina.
  • Moved and lifted heavy loads of merchandise using [Type] equipment.
  • Inspected packages and merchandise for damage and promptly notified vendors, including [Type] and [Type], of any issues, requesting replacements.
  • Used forklifts and pallet jacks to move products.

Online Personal Shopper

Walmart
03.2022 - 08.2022
  • I am a cross trained employee, I know how to work the registers, and ODF
  • I also do freight/stocking
  • Zoning etc
  • Performed operational duties
  • Processed payments, including sales and refunds
  • Accurately and efficiently organized merchandise on sales Tool
  • Ensured a positive customer experience
  • Increased revenue from $[Number] to $[Number] in [Timeframe] by upselling and closing customer sales by focusing product benefits on client needs.

Team Member

McDonald's
05.2021 - 03.2022
  • Formed strong bonds with my coworkers and managers.
  • Was able to successfully communicate with all members of my team in order to navigate job responsibilities and complete daily tasks.
  • Was able to keep my productivity goals by resolving issues in a timely manner.
  • Kept the work structure up to date by updating all job requirements and job descriptions.

Dunkin’ Donuts shift lead

Dunkin Donuts
06.2020 - 06.2021
  • Kept the food preparation areas clean, sanitized, and well-organized.
  • Maintained effective supply levels by counting, monitoring, and reordering food and dry goods.
  • Processed payments and counted change to complete transactions.
  • Performed shift change tasks to keep the store organized and efficient each day.
  • Cleaned the walls, fans, and drains in the bakery coolers, display cases, and work area.
  • Created pre-selected food offerings for catering clients using a variety of meal preparation methods.
  • Wiped down counters and sanitized equipment to keep the food prep and dining areas clean.

Education

Ip degree -

Shiloh High School
Snellville, GA
01.2023

Skills

  • ADAS Calibration & Diagnostic Systems
  • Automotive Sensor & Radar Calibration
  • Vehicle Safety & Compliance Procedures
  • Technical Problem-Solving Under Pressure
  • Glass Preparation & Installation Support
  • Returns Processing & Parts Management
  • Inventory Tracking & Stock Replenishment
  • Work Order Prep for Field Technicians
  • Shipping, Receiving & Quality Control
  • Digital Job Logging & DocumentationStrong Attention to Detail
  • Independent & Team-Oriented Workflow
  • Clear Verbal & Written Communication
  • Efficient Time Management
  • Safety-First Mindset
  • Fast Learner with Mechanical Aptitude
  • Reliable, Punctual, and Adaptable

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Acted as department head a minimum of 4 days while warehouse supervisor was on leave.
  • Documented and resolved [errors in customers orders] which led to [being shipped out correctly and the right parts].

Certification

  • Certified SafeTech- Art Advanced repair technology, Safelite Auto Glass - 06/20/2024

Timeline

Recalibration Specialist

Safelite Auto Glass
06.2024 - Current

Warehouse Worker

Prologistix
09.2022 - 02.2023

Online Personal Shopper

Walmart
03.2022 - 08.2022

Team Member

McDonald's
05.2021 - 03.2022

Dunkin’ Donuts shift lead

Dunkin Donuts
06.2020 - 06.2021

Ip degree -

Shiloh High School

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JAYLAH ABDUL-HAGG