Jayliz Figueroa
Sunbury
Summary
Reliable cashier with background in retail and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service.
Caring and compassionate Nursing Assistant provides thorough clinical, customer service and communication skills. Adaptable to quickly learn new concepts and skills.
Compassionate Nursing Assistant with experience in providing patient care within diverse healthcare environments. Strengths include assisting with daily living activities, monitoring vital signs, and delivering bedside care to patients under nurses' supervision. Previous work has resulted in improved overall patient satisfaction due to effective communication and empathetic patient engagement.
Overview
4
4
years of professional experience
2018
2018
years of post-secondary education
Work History
Cashier
Weis Markets Inc
Sunbury
03.2024 - Current
- Processed customer transactions efficiently at checkout.
- Maintained cleanliness and organization of checkout area.
- Assisted customers with product inquiries and store navigation.
- Bagged groceries carefully to ensure product safety.
- Provided friendly service to enhance customer experience.
Patient Care Technician
UPMC
Williamsport
06.2023 - 12.2023
- Assisted nurses with patient care and daily living activities.
- Monitored vital signs and reported changes to medical staff.
- Maintained cleanliness and organization in patient rooms.
- Documented patient information accurately in electronic systems.
- Prepared and transported patients for diagnostic tests and procedures.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Provided direct patient care and assistance to healthcare team members.
- Assisted with patient admissions, discharges and transfers.
- Conducted safety rounds regularly to ensure safe environment for patients.
- Responded quickly in emergency situations by providing appropriate first aid measures.
Nursing Assistant
Brookdale Assisted Living
Northumberland
05.2022 - 06.2023
- Assisted residents with daily living activities and personal care needs.
- Monitored and recorded vital signs of residents regularly.
- Communicated resident changes to nursing staff promptly and accurately.
- Supported recreational activities for residents to enhance engagement and well-being.
- Documented care provided in resident charts following established protocols.
- Trained new staff on policies, procedures, and best practices for resident care.
- Assisted patients with their activities of daily living, including eating, grooming, toileting, ambulation, and hygiene.
- Assisted nurses and physicians with patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs.
- Demonstrated respect and regard for dignity of patients, families and fellow employees to promote professional, responsible and courteous environment.
Education
Medication Technician
McCann School of Business & Technology
PA 05.2017 - 06.2018
Shikellamy High School
Sunbury, PASkills
- Customer transactions
- Product inquiries
- Cash handling
- Inventory management
- Patient monitoring
- Electronic charting
- Vital sign assessment
- Patient hygiene assistance
- Administering care
- Patient support
- Time management
Languages
Spanish
Native/ Bilingual
Timeline
Cashier
Weis Markets Inc
03.2024 - Current
Patient Care Technician
UPMC
06.2023 - 12.2023
Nursing Assistant
Brookdale Assisted Living
05.2022 - 06.2023
Medication Technician
McCann School of Business & Technology
05.2017 - 06.2018
Shikellamy High School