Jayme Yount
Duquesne
Summary
Accomplished entrepreneur with a proven track record at Red Rocks Roadhouse, excelling in staff supervision and customer engagement. Spearheaded menu restructuring and optimized supply chain operations, significantly enhancing dining experiences and operational efficiency. Skilled in business marketing and vendor relations, consistently fostering positive community relationships and driving business growth.
Overview
4
4
years of professional experience
Work History
Restaurant Owner
Red Rocks Roadhouse
09.2019 - 05.2023
- Fostered a welcoming environment by training staff in customer engagement techniques.
- Streamlined budgeting processes by analyzing expenses and adjusting operational strategies.
- Motivated staff to exceed customer expectations for enhanced service delivery.
- Enhanced workflow efficiency with strategic scheduling and inventory management.
- Resolved guest complaints with a focus on satisfaction to maintain positive dining experiences.
- Managed payroll, daily deposits, and cost controls.
- Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Maintained positive relationships with local community and government officials.
- Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike.
- Effectively managed payroll responsibilities while adhering to budgetary constraints, promoting cost-effective staffing practices across all shifts.
- Recruited, hired, and trained talented staff to fill vacancies.
Restaurant Owner
Moby Mick's Fish-n-Chips
04.2021 - 04.2023
- Fostered a welcoming environment by training staff in customer engagement techniques.
- Streamlined budgeting processes by analyzing expenses and adjusting operational strategies.
- Managed payroll, daily deposits, and cost controls.
- Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike.
- Optimized menu offerings based on customer feedback, leading to better sales performance and high levels of repeat business.
- Effectively managed payroll responsibilities while adhering to budgetary constraints, promoting cost-effective staffing practices across all shifts.
- Recruited, hired, and trained talented staff to fill vacancies.
- Supervised daily activities of restaurant and [Number] employees.
- Established strong vendor relationships for the consistent sourcing of fresh ingredients at competitive prices.
- Cultivated a positive dining atmosphere by maintaining a clean and inviting establishment.
- Led restructuring of restaurant menu and interior design, resulting in increased customer satisfaction and profits.
Food Truck Owner
Red Rocks Chuckwagon
05.2020 - 04.2023
- Developed financial forecasts for informed strategic planning.
- Monitored cash flow for sustainable operational practices.
- Elevated brand awareness with targeted marketing campaigns, leveraging social media and digital platforms.
- Expanded business into new markets, cond
- Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
- Optimized supply chain operations, negotiating with suppliers to ensure timely delivery of high-quality products.
Education
GED -
John A Brashear
Pittsburgh, PA06-1996
Skills
- Menu development
- Staff supervision
- Business planning
- Customer engagement
- Staff management
- Small business operations
- Vendor relations
- Food presentation
- Cost control
- Employee scheduling
- Business marketing
- Waste reduction
- POS system operation
Timeline
Restaurant Owner
Moby Mick's Fish-n-Chips
04.2021 - 04.2023
Food Truck Owner
Red Rocks Chuckwagon
05.2020 - 04.2023
Restaurant Owner
Red Rocks Roadhouse
09.2019 - 05.2023
GED -
John A Brashear
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