Jayon Butler
Philadelphia
Summary
Professional in property management with strong background in tenant relations, lease administration, and property maintenance. Skilled at coordinating with teams to ensure smooth operations, adaptable to changing needs, and consistently focused on achieving results. Known for strong communication, problem-solving abilities, and proactive approach to managing property issues.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Assistant Property Manager
The Ledger Residences by SoSuite
Philadelphia, PA
08.2025 - Current
- Managed daily operations, ensuring adherence to company standards and policies.
- Developed strategic plans to drive revenue growth and improve customer satisfaction rates.
- Oversaw inventory management, optimizing stock levels and reducing waste effectively.
- Developed tenant retention strategies, fostering community engagement through events and communication initiatives.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
Leasing Agent
The Ledger Residences by SoSuite
Philadelphia, PA
07.2024 - 08.2025
- Invited prospects to fill out application upon completion of property tour.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Developed marketing strategies to enhance property visibility and attract potential renters.
Front Desk Supervisor
The Ledger Residences by SoSuite
Philadelphia, PA
12.2022 - 07.2024
- Resolved guest complaints effectively, maintaining high levels of service quality and customer satisfaction.
- Collaborated with housekeeping and maintenance teams to ensure timely room readiness for guests.
- Provided accurate information regarding hotel services, local attractions, and amenities to guests.
- Trained new employees on front desk operations, ensuring they were well-prepared for their roles and responsibilities.
Shift Supervisor
Insomnia Cookies
Philadelphia, PA
01.2021 - 10.2022
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
- Responded to and resolved customer questions and concerns.
- Completed store opening and closing procedures and balanced tills.
Pastry Chef
Buddakan
Philadelphia, PA
05.2019 - 02.2021
- Established performance goals and empowered bakers to exceed targets.
- Guaranteed all baked goods were cooked according to customers tastes and needs.
- Maintained cleanliness and hygiene in bakery premises.
- Managed all baking operations professionally and handled all problems confidently.
Education
Associate Of Science - Engineering
Community College of Philadelphia
Philadelphia, PASkills
- Property amenities
- Property tours and inspections
- Local market conditions
- Fair housing policies
- Tenant issue resolution
- Lease oversight
- Tenant screening
- Application processing
- Background checks
Certification
Fair Housing Certification and
Kaplan Real Estate Education Certification
Timeline
Assistant Property Manager
The Ledger Residences by SoSuite
08.2025 - Current
Leasing Agent
The Ledger Residences by SoSuite
07.2024 - 08.2025
Front Desk Supervisor
The Ledger Residences by SoSuite
12.2022 - 07.2024
Shift Supervisor
Insomnia Cookies
01.2021 - 10.2022
Pastry Chef
Buddakan
05.2019 - 02.2021
Associate Of Science - Engineering
Community College of Philadelphia