Jazalyn Garcia
Reading
Summary
Social Worker with demonstrated expertise in conflict resolution and emotional support. Proven ability to assess and react to complex situations, providing immediate and effective guidance. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in case management, completing case notes, active listening, de-escalation techniques, and maintaining composure under pressure. Reliable and empathetic, fostering trust and safety for individuals in crisis.
Overview
7
7
years of professional experience
Work History
Crisis Intervention Specialist
Holcomb Behavioral Health
01.2025 - Current
- Provided emotional support to clients, enabling them to better cope with challenging situations.
- Supported families in understanding their loved ones'' needs during times of crisis, promoting better engagement in the healing process.
- Developed strong rapport with clients, establishing trust and fostering open communication channels.
- Maintained accurate records and documentation in compliance with regulatory requirements, ensuring seamless service delivery.
Substance Abuse Counselor
GEO-ADAPPT D&A Treatment Center
06.2023 - 04.2024
- Evaluate clients to assess their mental, physical, and emotional health
- Develop individualized treatment plans based on clients’ needs
- Provide individual and group counseling to clients
- Educate clients and their families about addiction and recovery
- Refer clients to outside resources such as support groups and medical professionals
- Monitor clients’ progress and adjust treatment plans as needed
- Maintain client records, including progress notes and treatment plans
- Conduct assessments to identify underlying issues that may be contributing to clients’ addictions
County Case Worker II
Berks County Children and Youth Services
08.2021 - 06.2023
- Met with clients to discuss goals and activity requirements, following up on milestone accomplishments.
- Testified in court to make recommendations on abuse and neglect cases, placement guardianship and investigations.
- Assisted with life skills and activities of daily living by teaching and modeling effective parenting methods.
- Documented services delivered to comply with agency, state and federal regulations and requirements.
3rd Shift Residential Supervisor
Bethany Children's Home
07.2018 - 08.2021
- Complied with company standards and policies, setting example for team members.
- Held team members accountable during shift by effectively coaching to improve performance.
- Cultivated and maintained work culture through team building and positive interactions.
- Created successful shift plans, adjusting team member line-up to achieve shift efficiency.
- Prepared end-of-shift reports for management review and approval.
Education
Bachelor of Arts - Social Work
Kutztown University of Pennsylvania
Kutztown, PA05.2022
Minor in Case Management - undefined
Kutztown University of Pennsylvania
Kutztown, PA05.2022
Associate in Arts - undefined
Reading Area Community College
05.2020
Skills
- Individual Service and Treatment Plans
- Crisis Intervention
- Social Work
- Family Planning
- Group Counseling
- Case Management
- Social Work
- Leadership
- Crisis assessment
- Suicide prevention
- Mental health
- Trauma-informed care
- Safety plans
- Motivational interviewing
- Addiction counseling
- Mental health counseling
- Group Facilitator
- Risk evaluation
Section name
Authorized to work in the US for any employer
Languages
Spanish
Limited Working
Timeline
Crisis Intervention Specialist
Holcomb Behavioral Health
01.2025 - Current
Substance Abuse Counselor
GEO-ADAPPT D&A Treatment Center
06.2023 - 04.2024
County Case Worker II
Berks County Children and Youth Services
08.2021 - 06.2023
3rd Shift Residential Supervisor
Bethany Children's Home
07.2018 - 08.2021
Minor in Case Management - undefined
Kutztown University of Pennsylvania
Associate in Arts - undefined
Reading Area Community College
Bachelor of Arts - Social Work
Kutztown University of Pennsylvania
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