Jazmyne Cash-Dunn
York
Summary
Well-qualified case management professional skilled at directing clients through career planning steps and helping to build employment strengths. Some diverse program services and the current employment marketing. Well-organized and hardworking planner looking for a challenging position. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Great with multitasking and excellent managerial skills and abilities.
Compassionate Addictions Counselor recognized for high productivity and efficient task completion. Skilled in developing personalized treatment plans, crisis management, and facilitating group therapy sessions. Excel in communication, empathy, and patience, ensuring effective client support and successful recovery outcomes.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Addictions Counselor
One More Chance Recovery
Dundalk
06.2024 - Current
- Provided counseling to individuals struggling with substance use disorders.
- Developed personalized treatment plans based on client assessments.
- Facilitated group therapy sessions to promote peer support and recovery.
- Educated clients about addiction and coping strategies for recovery.
- Conducted regular progress evaluations to adjust treatment plans as needed.
- Maintained accurate client records and documentation per regulatory standards.
- Monitored client progress and adjusted treatment plans accordingly.
- Collaborated with other professionals, such as psychiatrists or social workers, to ensure comprehensive care for clients.
- Supported clients in developing strategies for managing cravings and avoiding relapse triggers.
Children and Youth Program Coordinator
Humanim
Columbia
04.2024 - 05.2025
- Analyzed data related to participant outcomes in order to measure success of the program.
- Ensured compliance with relevant laws, regulations and policies governing youth programs.
- Organized volunteer recruitment efforts for youth programs and managed the training of volunteers.
- Collaborated with community partners to create opportunities for mentoring or internships for participants.
- Facilitated workshops on topics such as leadership skills, college and career readiness, conflict resolution, and public speaking.
- Provided crisis intervention services when needed, ensuring a safe environment for all involved.
- Developed relationships with local businesses to expand resources available through the program.
- Coordinated outreach efforts to promote the program in local schools and communities.
- Created monthly reports detailing program progress, successes, challenges and recommendations for improvement.
- Maintained accurate records of attendance and participation in program activities.
- Conducted assessments of participant needs and interests to inform program development.
- Attended regular meetings with stakeholders involved in youth programming initiatives.
- Responded promptly to inquiries from parents and guardians regarding their child's involvement in the program.
- Assisted with grant writing initiatives aimed at increasing funding sources for the program.
- Handled program management responsibilities such as payroll and accounts management with high degree of accuracy and integrity.
- Developed individualized plans to help youth develop toward expected social, developmental and educational goals.
- Provided direct service and support by handling referrals for advocacy issues or resolving complaints.
- Prepared and maintained budgets, personnel records or training manuals.
Employment Service Case Manager
Chimes, Inc.
Baltimore
11.2022 - 01.2024
- Established long and short-term goals for therapeutic services to encourage patient progress.
- Documented and filed patient health reports and charts.
- Managed load of multiple cases on consistent basis.
- Connected individuals with relevant community resources and coordinated referrals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Administrative Assistant
Davita Inc
Baltimore
10.2017 - 11.2023
- Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
- Collected, calculated and reported on expenditure and statistical data to inform senior management.
- Liaised with senior and executive administrative assistants to handle requests and queries from senior managers.
- Increased accuracy by verifying data while processing incoming and outgoing checks and wire transfers.
- Organized and maintained filing and document management systems by coordinating, archiving and purging files.
- Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
- Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
- Tracked and submitted employee timesheets to accounting department for payroll processing.
- Maintained inventory in administrative building supply closet to prevent shortages of supplies.
Dialysis LPN Nurse
Davita Inc
Baltimore
06.2004 - 10.2017
- Performed routine sterilization, cleaning, and maintenance of hemodialysis machines and equipment.
- Sustained hemodialysis workflow by inventorying and restocking needed equipment and supplies.
- Initiated and terminated reverse osmosis water system and performed water quality monitoring tests prior to dialysis initiation.
- Attached dialyzer and tubing to dialysis machines for use in hemodialysis treatment.
- Took and documented patients' vital statistics, including temperature, blood pressure and pulse and respiration rates, before and after dialysis treatment.
- Eased patients' anxiety by explaining dialysis procedures and dialysis machine operations.
- Primed dialyzer with saline or heparinized solutions and followed formula directions when preparing dialysate.
- Followed infection control measures when cleaning and attaching hemodialysis machine to access sites like fistulas, catheters, and grafts.
- Inspected equipment and conducted safety checks on equipment and instruments to maintain high-quality control standards.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Sustained hemodialysis workflow by inventorying and restocking needed equipment and supplies.
Patient Access Manager
Davita Inc
Baltimore
06.2006 - 09.2017
- Accessed patient information through variety of office software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
- Scheduled and confirmed patient appointments with patients and healthcare professionals.
- Scheduled patient appointment and procedures.
- Coordinated between patients and healthcare professionals to meet patient needs.
- Educated patients and families on treatments, procedures, medications, continuing care and community resources.
- Met with patients and their families to discuss medical procedures, medications, treatments and continuing care plans.
Education
Associate of Science - Allied Human Services
CCBC
Catonsville, MD09.2026
Bachelor of Science - Psychology
Dowling College
Oakdale, NY05-2014
Certificate - Phlebotomy/IV Therapy
Sojourner-Douglass College
Baltimore, MD10.2002
Certificate - Practical Nursing
Sojourner Douglass College
Baltimore, MD06-2000
High School Diploma -
Carver Vocational Technical High School
Baltimore, MD06.1989
Skills
- Executive presentation development
- Timeline Planning and Management
- Detailed meeting minutes
- Inventory systems
- Some knowledge of Excel spreadsheets
- Some Microsoft knowledge
- Monthly Hospital billing
- Time management
- Payroll
- Medical terminology
- Professional and mature
- Staff motivation
- Client Advocacy
- Rehabilitation Planning
- Records Management
- Progress Monitoring
- Referral Coordination
- Community Resources
- Goal Setting
- Intervention Tactics
- Client Needs Assessment
- Active Listening
- Client assessment
- Treatment planning
- Group facilitation
- Case management
- Client advocacy
Certification
- CCHT
- CHT
- Current BLS Certification
- Certified Hemodialysis Technician
Timeline
Addictions Counselor
One More Chance Recovery
06.2024 - Current
Children and Youth Program Coordinator
Humanim
04.2024 - 05.2025
Employment Service Case Manager
Chimes, Inc.
11.2022 - 01.2024
Administrative Assistant
Davita Inc
10.2017 - 11.2023
Patient Access Manager
Davita Inc
06.2006 - 09.2017
Dialysis LPN Nurse
Davita Inc
06.2004 - 10.2017
Associate of Science - Allied Human Services
CCBC
Bachelor of Science - Psychology
Dowling College
Certificate - Phlebotomy/IV Therapy
Sojourner-Douglass College
Certificate - Practical Nursing
Sojourner Douglass College
High School Diploma -
Carver Vocational Technical High School
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