Jeanette McMann
Cochranton
Summary
Dynamic professional with extensive experience in healthcare scheduling and team management. Skilled in training staff, managing communications, and implementing process enhancements that drive operational efficiency and improve patient outcomes.
Overview
1
1
Language
17
17
years of professional experience
Work History
Scheduling Coordinator
Meadville Medical Center
Meadville, PA
12.2021 - Current
- Coordinated patient scheduling across multiple departments to optimize resource allocation.
- Managed communication between patients and healthcare providers to ensure timely follow-ups.
- Trained new staff on scheduling protocols and software systems to ensure compliance.
- Completed prescription prior authorizations for all providers and provided patient education surrounding patient assistance programs.
- Communicated and worked closely with both insurance companies and specialty pharmacies
Assistant Manager
Walmart
07.2017 - 04.2021
- Developed training programs to improve staff performance and retention.
- Led daily operations to enhance team efficiency and customer satisfaction.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Coordinated promotional events, increasing store visibility and sales revenue.
- Mentored junior staff, fostering a collaborative work environment and professional growth.
- Oversaw compliance with company policies, ensuring a safe and productive workplace.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Department Manager
Walmart
Meadville, PA
09.2009 - 07.2017
- Led team in achieving operational goals and improving store efficiency.
- Implemented inventory management systems to streamline stock processes.
- Analyzed sales trends to optimize product placement and increase revenue.
- Developed training programs enhancing staff performance and customer service skills.
Education
Bachelor of Science - Health Sciences
Grand Canyon University
Phoenix, AZ05-2026
Skills
- Administrative support
- Data entry
- Scheduling software
- Office oversight
- Multitasking effectiveness
- Detail-oriented
- Time management
- Problem-solving
- Administrative management
- Multitasking efficiency
- Healthcare operations
- Patient follow-up
Accomplishments
Reduced patient wait times from 15 months down to 6
Increased copay collection to 62%
Increased office revenue
Languages
English
Native or Bilingual
Timeline
Scheduling Coordinator
Meadville Medical Center
12.2021 - Current
Assistant Manager
Walmart
07.2017 - 04.2021
Department Manager
Walmart
09.2009 - 07.2017
Bachelor of Science - Health Sciences
Grand Canyon University