Jearld Immler
Littlestown
Summary
Dynamic public safety leader with extensive expertise in homeland security and emergency management. Directs security operations and enhances crisis management protocols, ensuring a safe environment for employees and patrons. Fosters collaborative relationships with government agencies to implement effective safety measures and team training initiatives.
Overview
1
1
Certification
30
30
years of professional experience
Work History
Manager of Emergency Operations, Safety & Security
City of Baltimore
11.2025 - Current
- Ensured professional, organized, and safe environment for employees and patrons, enhancing overall safety culture.
- Enhanced safety procedures to establish safer working conditions for employees.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Facilitated cross-training sessions for employees to improve team flexibility and performance. to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Executed multiple tasks efficiently within established timeframes to support operational goals.
- Developed detailed plans based on broad guidance and direction.
Director-Office of Homeland Security & Occupational Safety
Maryland State Highway Administration
05.2023 - 07.2025
- Manage 75 critical infrastructure sites, serving as primary advisor on security and occupational safety matters.
- Directed safety and security operations for protection of 3,000 employees across Maryland for State Highway Administration.
- Oversaw emergency management strategies, liaising with federal, state, and local agencies to strengthen cooperative safety measures.
- Led planning and maintained communication to bolster crisis management initiatives.
- Evaluated security and safety protocols to proactively address emerging threats.
- Administered and managed a $6M budget, ensuring efficient allocation of resources and timely project completion.
- Led statewide safety inspections, documenting critical findings and collaborating with stakeholders to resolve issues effectively.
Emergency Manager/Training & Exercise Manager
Maryland Department of Emergency Management
09.2017 - 05.2023
- Directed crisis response and resource management as Incident Commander during natural disasters, civil unrest, and a pandemic.
- Managed severe weather events, natural disasters, and civil unrest by leading teams exceeding 20 members.
- Led seven-member team to deliver incident management courses and oversaw emergency management training and exercises as State Training & Exercise Officer.
- Facilitated preparedness exercises to rigorously test state and local response plans.
- Enhanced training delivery for first responders by creating department's first instructor development program.
- Developed and implemented course curricula and professional development programs for various government agencies and private sector partners.
- Led department's accreditation process under tight deadlines, ensuring adherence to quality and regulatory requirements.
Public Safety Account Manager
Municipal Emergency Services
07.2013 - 09.2017
- Guided major city, county, state, and federal law enforcement agencies on selecting and negotiating equipment contracts.
- Demonstrated negotiation skills by securing high-value contracts for essential goods and services.
- Collaborated with industry experts to lead projects that enhanced public safety department operations.
- Analyzed client needs and provided tailored solutions to enhance public safety operations.
- Developed strategic plans for seamless equipment implementation and efficient operational processes.
- Cultivated strong customer relationships, ensuring ongoing trust and satisfaction in public safety solutions.
- Developed lasting professional relationships with customers, fostering increased trust and long-term commitment.
- Assisted in equipping first responders with critical personal protective equipment. in equipping first responders with critical personal protective equipment.
Territory Manager
5.11 Tactical
12.2008 - 07.2013
- Surpassed sales goals in the first year, leading team performance.
- Ensured exceptional customer satisfaction and consistently achieved territory targets.
- Managed operations for Mid-Atlantic region, ensuring alignment with company goals in public safety industry.
- Executed targeted promotions and marketing campaigns, enhancing territory sales and elevating brand awareness.
- Cultivated strong relationships with law enforcement, fire, EMS, military, and various governmental agencies.
- Spearheaded negotiation of high-level contracts and provided clients comprehensive advice on product selection.
- Analyzed market trends to adjust strategies, maintained product knowledge, and supported team training efforts.
- Represented company at trade shows and industry events, effectively showcasing products and services to key stakeholders.
Maryland State Trooper
Maryland State Police
07.1996 - 12.2008
- Conducted criminal investigations and enforced traffic laws as a Maryland State Trooper for twelve years.
- Selected for the Special Tactical Assault Team Element, specializing in incident command and high-stress operational tactics.
- Developed and implemented first patrol rifle program, increasing operational effectiveness and officer safety.
- Recruited to instruct and train at the academy, focusing on physical skills, driving, and firearms.
- Trained 1,500+ personnel in academic and skill-based courses, enhancing overall department readiness and capabilities.
- Supported investigative findings by testifying in court and writing detailed reports.
- Acknowledged for leading crisis management efforts and strategic planning activities.
- Enhanced community safety standards through tailored security operations, fostering stronger community trust and engagement.
Education
Associates - Criminal Justice
University of Baltimore
Baltimore, MDBachelors - Business Administration
Eastern Gateway University
Steubenville, OHSkills
- Emergency management
- Crisis response
- Crisis leadership
- Emergency response
- Safety protocols
- Workplace safety
- Risk management
- Budget management
- Resource management
- Strategic planning
- Problem solving
- Stakeholder management
- Verbal and written communication
- Facilities management
Certification
- OSHA 10: 2023
- OSHA 30: 2023
- FEMA NIMS/ICS Instructor: 2021
Timeline
Manager of Emergency Operations, Safety & Security
City of Baltimore
11.2025 - Current
Director-Office of Homeland Security & Occupational Safety
Maryland State Highway Administration
05.2023 - 07.2025
Emergency Manager/Training & Exercise Manager
Maryland Department of Emergency Management
09.2017 - 05.2023
Public Safety Account Manager
Municipal Emergency Services
07.2013 - 09.2017
Territory Manager
5.11 Tactical
12.2008 - 07.2013
Maryland State Trooper
Maryland State Police
07.1996 - 12.2008
Associates - Criminal Justice
University of Baltimore
Bachelors - Business Administration
Eastern Gateway University