Summary
Overview
Work History
Education
Skills
References
Languages
Certifications
Awards
Websites
Timeline
BusinessDevelopmentManager
Jefferson De Gracia Correa

Jefferson De Gracia Correa

Sales Manager / Operations Manager
Panama City,Panama

Summary

Career developed in the area of sales and after-sales with experience in personnel management and strategic planning in companies within the construction, petrochemical, and industrial maintenance sectors; in addition to studies in engineering and management. We participated in negotiations alongside the factory and companies to secure new business, implementing management systems, operational plans, training, and technical support as part of the after-sales department strategies in large projects such as the expansion of the Panama Canal and the Changuinola hydroelectric project. (Comercial de Motores, Panama/Volvo) We structured the after-sales department to address on-site projects, with spare parts logistics and ensuring the availability of monthly production hours for the equipment; complying with environmental and safety regulations of the site. Projects of the ACP, new locks of the Panama Canal. (Comercial de Motores, Panama/Volvo) We achieved recognitions representing Latin America for the management of the Volvo maintenance agreement, receiving an award in Galway, Ireland, and a second recognition in Recife, Brazil. (Comercial de Motores, Panama/Volvo) We participated in the implementation of the new after-sales service structure in the state of São Paulo, Brazil. (Tracbel) As country manager for Guatemala, Honduras, and Panama, we secured several "one million dollar" lifting project sales, in addition to improving results with the contracting of medium-sized projects, achieving better margins and reducing costs. Establishing strategies with the operations department for cost reduction, subcontracting projects, and negotiations with construction unions present in the projects. (Thyssenkrupp) As Sales Manager for Central America and Panama, we received recognition for results in the Presidents Club Award 2017, Cancun, Mexico, while working for Ingersoll Rand, compressed air division. (Ingersoll Rand)

Overview

11
11
years of professional experience

Work History

Sales Manager for the compressed air division

Ingersoll Rand
2 2016 - 1 2024
  • Responsible for the development of distributors in Central America and Panama
  • Negotiate, assign, and execute the goals of the AOP and KPIs for the period
  • Negotiations with key IR clients and regional clients aimed at seeking new projects
  • Participate in events as an exhibitor, providing training and education to clients and distributors on potential energy savings and return on investment in compressed air projects
  • Participate in energy audits in industrial plants
  • Winner of the Presidents Club Award 2017, Cancun, Mexico, for sales results.

General Manager for Panama, Guatemala, and Honduras

Thyssenkrupp Elevators
04.2014 - 09.2015
  • Responsible for the results in the countries, adhering to the policies and guidelines of this German multinational company
  • Under my management were the commercial, operations, financial, and human resources departments
  • Participate in negotiations for large projects, referred to as 'one Million Dollar' projects
  • Establish strategies with the operations department for cost reduction, subcontracting of projects, discussions with unions present in the projects, management of technician training, and mobilization of personnel.

Director of After Sales

Comercial De Motores S.A.
04.2011 - 04.2014
  • Responsible for the after-sales department for Volvo heavy machinery, Volvo Penta marine engines, Massy Ferguson agricultural machinery, and Volvo and Deutz industrial engines
  • We participated in the implementation and support of the Volvo Rent structure with over 140 units
  • Responsible for the spare parts structure and service projects with key Volvo clients in the expansion of the Panama Canal (JDN Belgian construction company and Odebrecht), regional clients MECO, FCC, and in copper and gold mining in Panama (STRACON Peruvian construction company)
  • We participated in the structuring of the customer service department, where we won the CSA 2011-2012 (Customer Service Agreement) for sales and management of maintenance contracts, an award received in Galway, Ireland, representing Latin America, and a second award received in Recife, Brazil in 2013-2014
  • We created the training and technical assistance department for the training of mechatronics technicians, providing regional support in several countries in the region: Honduras (Disagro - Volvo Dealer), Dominican Republic (Minecon, Volvo Dealer), Ecuador (Ecuaire, Volvo dealership), Trinidad and Tobago (construction company OAS), Argentina (Escandinavia, Volvo dealership), Chile (SKC, Volvo dealership), and Brazil for the Volvo network
  • In addition, we joined the Volvo plan with the Skills Development Center.

After-Sales Manager

Tracbel
08.2008 - 02.2011
  • Implementation of the operational plan, company policies, and procedures across all branches in the state of Sao Paulo, in addition to working on resource acquisition for the branches, adapting the customer service structure, and participating in negotiations with clients and manufacturers with a commercial and technical focus
  • Acting on the implementation of a culture of order and cleanliness in all workshops in the state of Sao Paulo, complying with the required environmental safety standards
  • Meeting the revenue targets, expense containment, and service quality established by the company.

After-Sales Commercial Manager of Engines

Comercial De Motores S.A.
01.2005 - 01.2008
  • Responsible for growth strategies and policies of the after-sales department, acquiring new brands and products
  • Collaborating with commercial management, providing support for all product lines of the major equipment manufacturers we represent (Terex, Deutz, Volvo, MF) Meeting the budget (sales, expenses, and investments) set for the after-sales department, achieving growth in replacement parts and service revenue each year.

Education

MBA - - Postgraduate in Senior Management

Universidad Tecnologica De Panama
Panama City, Panama
05.2001 -

MBA - Specialization in Energy Management And Environmen

Universidad Tecnologica De Panama
Panama
05.2001 -

MBA - Postgraduate in Industrial Plant Maintenance

Universidad Tecnologica De Panama
Panama City, Panama
05.2001 -

Bachelor of Science - Bachelor’s Degree in Industrial Mechanical Technol

Universidad Tecnologica De Panama
Panama City, Panama
05.2001 -

Bachelor of Science - Technician in Engineering With A Specialization in

Universidad Tecnologica De Panama
Panama City, Panama
05.2001 -

Skills

Sales Planning (Sales force, CRM)

References

  • Miguel Colin, Customer Solutions North Hispanic, Volvo Construction Equipment, +52 55 50 89 19 53, +52 1 55 27 37 34 43, miguel.colin@volvo.com
  • Clarisa Chen, Directora Administrativa, Comercial de Motores, +507 6613 4310, cchen@cdm.com.pa
  • Luciano Rocha, General Manager Sales & Marketing, Komatsu Brasil International, +55 11 96187 1686, Luciano.rocha@komatsu.com.br

Languages

Portuguese (Native)
Spanish (Fluent/Native)
English (Intermediate Level)

Certifications

  • C & I Fuel oil training Course Chevron Texaco Guatemala city -2004
  • Magnetic Controls INAFORP Panama - 2000
  • Skills certification process Caterpillar Americas Co., Panama City - 2001
  • Fleet management SOBRATEMA, Sao Paulo, Brazil - 2008
  • Service Training JLG JLG university, Monterrey, Mexico 2000
  • Applied lubrication ChevronTexaco global Lubicants, Bogota colombia - 2003
  • Caterpillar engines operation,

      testing and adjustments            Cardoze y Linfo, Panama City - 2000

      3116,3126, 3306 and 3406

  • Prosis - RMC Volvo Construction equipment - 2007


Awards

- CSA Extreme Winners Award 2011-2012 and 2013-2014, Volvo Construction Equipment. Award received in Galway, Ireland and Recife, Brazil, representing Latin America.

- President Awards 2017 with Ingersoll Rand. Award for sales results, Cancun, Mexico.

- Selected to participate in the Emerging Leaders Development Program Latin America (EDLP). Ingersoll Rand, USA, Chile, and Colombia 2018.

Timeline

General Manager for Panama, Guatemala, and Honduras

Thyssenkrupp Elevators
04.2014 - 09.2015

Director of After Sales

Comercial De Motores S.A.
04.2011 - 04.2014

After-Sales Manager

Tracbel
08.2008 - 02.2011

After-Sales Commercial Manager of Engines

Comercial De Motores S.A.
01.2005 - 01.2008

MBA - - Postgraduate in Senior Management

Universidad Tecnologica De Panama
05.2001 -

MBA - Specialization in Energy Management And Environmen

Universidad Tecnologica De Panama
05.2001 -

MBA - Postgraduate in Industrial Plant Maintenance

Universidad Tecnologica De Panama
05.2001 -

Bachelor of Science - Bachelor’s Degree in Industrial Mechanical Technol

Universidad Tecnologica De Panama
05.2001 -

Bachelor of Science - Technician in Engineering With A Specialization in

Universidad Tecnologica De Panama
05.2001 -

Sales Manager for the compressed air division

Ingersoll Rand
2 2016 - 1 2024
Jefferson De Gracia CorreaSales Manager / Operations Manager