Jeffrey Ceasar
Harrisburg
Summary
Accomplished sales and property management professional with 16 years of experience leading teams, driving operational excellence, and exceeding performance goals. Skilled in developing sales professionals, creating winning strategies, and building cultures rooted in accountability and collaboration. Recognized for thoughtful leadership, effective problem solving, and a commitment to achieving results with integrity and purpose.
Overview
4
4
years of professional experience
Work History
General Manager
LA Fitness
Camp Hill
10.2025 - Current
- Managed daily operations to ensure efficient gym functionality.
- Supervised staff to maintain high customer service standards.
- Developed and implemented staff training programs for new employees.
- Engaged with members to address concerns and enhance satisfaction.
- Collaborated with marketing teams to promote gym events and services.
District Sales Manager
Cricket Wireless
Camp Hill
01.2025 - 10.2025
- Developed sales strategies to enhance customer engagement and product awareness.
- Trained team members on effective sales techniques and customer service best practices.
- Analyzed market trends to identify opportunities for growth in designated territories.
- Collaborated with marketing teams to align promotional campaigns with sales goals.
- Conducted regular performance reviews to ensure team adherence to sales protocols.
- Assisted in inventory management to optimize stock levels and product availability.
- Managed a team of sales representatives and provided training, coaching and mentoring to ensure optimal performance.
- Implemented incentive programs designed to motivate the sales force within the district.
- Hired and motivated high-performing sales team.
- Analyzed sales data and identified trends in order to develop targeted sales plans for assigned territory.
Assistant Property Manager
Triple Crown Agency
Harrisburg
01.2025 - 06.2025
- Assisted in managing tenant inquiries and resolving issues promptly.
- Coordinated property maintenance requests and scheduled service appointments effectively.
- Maintained accurate tenant records and updated lease agreements regularly.
- Managed rent collection processes and tracked payment statuses diligently.
- Conducted property inspections to ensure compliance with safety standards.
- Handled complaints from tenants regarding maintenance issues and resolved them promptly.
- Collected monthly assessments, rental fees, deposits and payments.
- Reviewed existing lease documents making sure that they are up to date and compliant with local laws.
- Explained policies and procedures to tenants and enforced rules.
- Negotiated rental terms with applicants ensuring that they comply with company policy standards.
- Developed new policies for tenant leases as well as procedures for handling rent payments and security deposits.
Assistant Property Manager
Morgan Properties
Harrisburg
11.2022 - 01.2025
- Assisted in managing tenant inquiries and resolving issues promptly.
- Coordinated property maintenance requests and scheduled service appointments effectively.
- Maintained accurate tenant records and updated lease agreements regularly.
- Managed rent collection processes and tracked payment statuses diligently.
- Conducted property inspections to ensure compliance with safety standards.
- Facilitated communication between tenants and vendors to streamline services.
- Handled resident complaints and expedited maintenance requests.
- Collected monthly assessments, rental fees, deposits and payments.
- Collected first month's rent along with security deposit prior to move-in date.
- Developed strong, professional relationships with residents by delivering exemplary service and engagement.
- Settled tenant conflicts using persuasive communication skills and expert knowledge of leasing agreements.
- Processed applications received from prospective tenants verifying credit history, employment status.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Checked rental eligibility by following company's verification process.
Education
Harrisburg CTA
Harrisburg, PASkills
- Staff training
- Customer engagement
- Sales strategy development
- Performance assessment
- Operations management
- Inventory management
- Employee coaching
- Relationship building
- Conflict resolution
- Effective communication
- Team leadership
- Problem solving
- Time management
- Adaptability
- Effective leader
- Staff-retention programs
- Vendor partnerships
- Negotiation skills
- Communication skills
Timeline
General Manager
LA Fitness
10.2025 - Current
District Sales Manager
Cricket Wireless
01.2025 - 10.2025
Assistant Property Manager
Triple Crown Agency
01.2025 - 06.2025
Assistant Property Manager
Morgan Properties
11.2022 - 01.2025
Harrisburg CTA