Jeffrey Faith
Cheswick,Pennsylvania
Summary
As the driving force behind All Day Swimming Pools, I leveraged my expertise in business management and exceptional client service to significantly enhance customer satisfaction. My knack for relationship building and operations oversight culminated in a notable increase in repeat business. Achievements include streamlining processes for efficiency and fostering a team capable of exceeding service expectations.
Overview
18
18
years of professional experience
Work History
Owner
All Day Swimming Pools
09.2021 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Swimming Pool Installer
Greensburg Pool Co.
07.2007 - 08.2021
- Organized work schedules effectively to complete multiple projects simultaneously without compromising quality or deadlines.
- Troubleshot problems and resolved issues promptly to maintain project timelines and budgets.
- Implemented custom designs for unique pool features, resulting in a high level of client satisfaction.
- Educated clients on proper care techniques for their new swimming pools, promoting lasting enjoyment of their investment.
- Increased company revenue with precise pool installations that met or exceeded client expectations.
Education
High School Diploma -
Allegheny Valley
Springdale, PASkills
- Small business operations
- Customer relations
- Relationship building
- Client service
- Verbal and written communication
- Project management
- Business management
- Project estimating
- Operations oversight
- Operations management
Websites
Timeline
Owner
All Day Swimming Pools
09.2021 - Current
Swimming Pool Installer
Greensburg Pool Co.
07.2007 - 08.2021
High School Diploma -
Allegheny Valley
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