Dynamic Restaurant General Manager with expertise in staff recruitment, training, and operational efficiency. Proven ability to motivate teams and enforce food safety compliance while ensuring exceptional service and profitability.
Overview
39
39
years of professional experience
Work History
Restaurant General Manager/Market Training Coach
Taco Bell/Summerwood
05.2011 - Current
Oversaw daily operations, ensuring efficient service and customer satisfaction.
Managed staff recruitment, training, and performance evaluations to build a high-performing team.
Enforced food safety standards and health regulations consistently.
Maintained accurate inventories of food, supplies, and equipment to support operational needs.
Scheduled staff shifts and monitored labor costs.
Motivated staff through acknowledgment of hard work, achievements and instilling accountability while leading by example.
Led team meetings to communicate goals, expectations, and performance feedback.
Assisted in creating an organizational culture that values continuous learning and development opportunities for its employees.
Restaurant General Manager
Cici's Pizza Buffet
Lancaster
05.2008 - 04.2011
Led operations of busy, popular restaurant, ensuring high service standards with well-trained staff.
Reduced food waste by overseeing and planning ingredients, anticipated customers, and popularity of items.
Ensured compliance with health, safety and sanitation standards.
Guided and motivated team members to achieve service excellence and foster a positive work environment.
Optimized profits by controlling food, beverage and labor costs by establishing portion control and quality standards.
Developed weekly work schedules aligned with staffing needs to optimize service efficiency.
Relief Houseparents
Milton Hershey School
Hershey
06.2003 - 06.2007
Guided students in developing essential life skills through engaging structured activities.
Supported and guided students, fostering a safe and secure environment.
Completed daily chores with students, ensuring a clean and organized living space.