Dynamic Program Coordinator with extensive experience at Supportive Concepts for Families Inc., excelling in program management and staff development. Proven ability to enhance service delivery through effective training coordination and proactive problem-solving. Committed to ensuring compliance and quality care, fostering a supportive environment for both staff and consumers.
Overview
14
14
years of professional experience
Work History
Program Coordinator/Supervisor
Supportive Concepts for Families Inc.
07.2014 - Current
Ensure a meaningful day for consumers
Oversight of 1 CLA Weekly oversight of CLA
Always ensure cleanliness of CLA; confirm cleaning charts are being completed
Conduct Monthly fire drill
Complete Program Oversight as assigned
Conduct quality inspections on all shifts
Provide assistance with emergencies at the CLA
Supervise and direct the work of Residential Specialists to include the following:
Medical Appointments/ medication management (in conjunction with the Program Coordinator)Attend all consumer medical appointments
Complete requirements to become a Medication Administration Observer
Monitor medications for refills and reconcile weekly medications with the PC upon delivery prior to the start of each week
Ensure staff administering medications have completed, daily
Ensure staff are current in medication administration training
Check-in cycle medications (1st check)/ complete medication changes
On Call ResponsibilityParticipate in on-call rotation
Be accessible via telephone twenty-four (24) hours per day, seven (7) days per week for assigned pod
Plan with another Program Coordinator/Assistant Program Coordinator for call coverage if unavailable for calls
PART team -Participate in PART team and associated trainings
TrainingMonitor compliance list and inform staff of upcoming training needs
Conduct and observe medication practicums for employees
Conduct in home orientation and individual specific training for substitute staff at Program Coordinator direction
Review Critical Information Book with all employees working in the CLA
Provide documentation for all training to the Training Department
Complete understanding of applicable regulations, bulletins, and lawsMaintain home according to applicable regulations, bulletins, laws, and agency policy
Maintain consumer files and records according to regulations, bulletins, laws, and agency policy
Caregiver
Abilities in Motions
01.2015 - 05.2017
Coordinated transportation for clients to medical appointments and social activities, improving accessibility.
Maintained accurate records of client progress and changes in condition for effective communication with families and staff.
Implemented feedback mechanisms to improve service delivery based on client experiences and needs.
Assisted clients with activities of daily living, promoting independence and quality of life.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Assisted clients with personal hygiene and grooming tasks to promote dignity and independence.
Caregiver
United Disability Services
04.2012 - 03.2015
Assisted clients with daily living activities, enhancing overall quality of life.
Provided emotional support to clients, fostering a trusting environment.
Administered medication and monitored health conditions, ensuring safety and compliance.
Developed personalized care plans in collaboration with healthcare professionals to meet individual needs.
Assisted clients with personal hygiene and grooming tasks to promote dignity and independence.
Monitored and documented client health conditions, ensuring accurate records for healthcare professionals.