Jenna Salem
Easton
Summary
Motivated and adaptable professional with a diverse background in client services, tutoring, and international volunteer work. Skilled at building relationships, supporting social media and promotional efforts, and creating engaging content for diverse audiences. Brings a global perspective, strong teamwork skills, and a passion for marketing that blends creativity with strategy.
Overview
4
4
years of professional experience
Work History
Receptionist
Tangles Salon & Spa
08.2024 - Current
- Greet clients warmly and ensure a welcoming, high-end experience from check-in to check-out.
- Manage the salon’s front desk by answering calls, booking appointments, and maintaining the schedule efficiently.
- Process payments, handle cash/credit transactions.
- Provide personalized recommendations for services, promotions, and retail products to enhance client satisfaction.
- Assist with social media updates, loyalty programs, and marketing promotions to increase client engagement.
- Support daily salon operations by restocking retail shelves, folding and organizing laundry, maintaining product displays, and keeping the reception and service areas clean and presentable to reflect the salon’s brand and standards.
Private Tutor
Elementary and Middle School Students
08.2021 - Current
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Met with parents to discuss student progress and address concerns.
- Used positive reinforcement, repetition, and review to help students master challenging material.
- Empowered students with essential study skills such as note-taking, test preparation strategies, and effective research methods.
Education
Bachelor of Arts - Psychology
Pennsylvania State University
05-2028
Skills
- Appointment scheduling & calender management
- Payment processing & POS systems
- Organization skills
- Time management
- Teamwork
- Problem solving & adaptability
- Customer service, active listening, & communication skills
- Developing strong connections with clients and team members
- Data entry
- Multitasking
Languages
English
Arabic
Timeline
Receptionist
Tangles Salon & Spa
08.2024 - Current
Private Tutor
Elementary and Middle School Students
08.2021 - Current
Bachelor of Arts - Psychology
Pennsylvania State University
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