JennaRae Kaczmarek
Erie
Summary
Diligent waitress with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.
Experienced with programming languages and system architecture. Utilizes strong problem-solving abilities to enhance software performance and reliability. Knowledge of debugging and system optimization ensures efficient and effective solutions.
Overview
6
6
years of professional experience
Work History
Server
Bigbar
08.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Shift Leader
Tropical Smoothie Cafe
05.2019 - 06.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Education
Bachelor of Science - Interior Architecture And Design
Mercyhurst University
Erie, PA05-2025
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Advanced AutoCAD Knowledge
- 2D and 3D renderings
- Skilled in revit
- Proficient in sketchup
Timeline
Server
Bigbar
08.2022 - Current
Shift Leader
Tropical Smoothie Cafe
05.2019 - 06.2022
Bachelor of Science - Interior Architecture And Design
Mercyhurst University
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