Summary
Overview
Work History
Education
Skills
Timeline
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Jennie Fassnacht

Collegeville,PA

Summary

Friendly and dependable customer service professional with 3+ years of experience in fast food and retail. Skilled in working under pressure, multitasking, and providing excellent service. Eager to bring energy, efficiency, and a positive attitude to a front-of-house restaurant role.

Overview

3
3
years of professional experience

Work History

Customer Service Associate

Wendy's
05.2025 - Current
  • Take customer orders accurately and enthusiastically in a fast-paced environment
  • Handle cash and card transactions with attention to detail
  • Manage multiple orders while maintaining high customer satisfaction

Retail Associate

Old Navy
07.2022 - 11.2024
  • Provided friendly assistance to customers in locating merchandise
  • Maintained store appearance through organization and restocking
  • Handled returns, exchanges, and POS transactions with professionalism

Customer Service Member

Chick-fil-A
02.2024 - 11.2024
  • Prepared food and assembled orders with speed and accuracy
  • Maintained clean and organized workspace through regular restocking
  • Adapted to multiple roles including front counter, kitchen prep, and drive-thru support

Education

Degree -

Perkiomen Valley High School
Collegeville, PA
06-2023

Exploratory Studies

West Chester University of Pennsylvania
West Chester, PA

Skills

  • Customer Service
  • POS Systems
  • Cash Handling
  • Memory retention
  • Strong multitasking
  • Order accuracy
  • Menu memorization

Timeline

Customer Service Associate

Wendy's
05.2025 - Current

Customer Service Member

Chick-fil-A
02.2024 - 11.2024

Retail Associate

Old Navy
07.2022 - 11.2024

Degree -

Perkiomen Valley High School

Exploratory Studies

West Chester University of Pennsylvania

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Jennie Fassnacht