Jennifer Abrahamson

• Meeting with family caregivers regularly to provide guidance and support for dementia care through Medicare’s GUIDE program.
• Working in collaboration with Social Workers and Nurse Practitioners to develop care plans for dementia care
• Working directly with patients’ medical providers to ensure continuity of care
• Participating in weekly patient rounds
• Collaborating with the Product Team to develop an enhanced software platform to support our workflow for patient care
• Participating in ongoing dementia training and education programs

• Providing dementia care coaching to caregivers via Zoom and messages within the Kinto app.
• Assisting caregivers with developing action plans related to reach their goals and overcome challenges.
• Developing educational content related to dementia and caregiving.
• Developed and implemented an internal resource management process.
• Developing and presenting educational webinars for dementia caregivers.
• Working collaboratively with team members to develop and implement strategic process improvements.

• Providing remote care coordination support to families/clients with a wide range of healthcare needs/conditions; Helping families navigate care and assisting them with completing tasks to save them time and reduce stress.
• Managing a caseload of 35-40 family care projects.
• Working alongside Care Advisers to create, delegate. collaborate and monitor client tasks. Client tasks include but are not limited to: insurance issues/appeals, scheduling appointments, locating financial assistance, assisting with VA benefits, identifying appropriate care options.
• Assisting with maintaining and updating internal resources.

• Provided high quality consultations to new and existing patients and families (in person & virtually). Consultations include education for families affected by dementia, creation of action plan for future care needs and linkages to appropriate chapter and community resources.

• Provided accurate and timely documentation and follow up of consultation interactions and interventions.

• Established and maintained relationships with community health partners.

• Served as implementation lead for the chapter's physician referral program.

• Served as a link between referred patients and their physicians for care planning collaboration.

• Provided oversight to daily operations of a 30 bed memory care neighborhood including, but not limited to: resident care planning, staff scheduling, program coordination, culinary services, and emergency procedures.
• Provided onboarding and ongoing training to new hires to help each feel comfortable in job positions and prepared to handle various responsibilities. Participated in staff interviewing and recruitment.
• Reviewed and assessed staff processes, reducing hazards posed for residents and staff while promoting regulatory compliance.
• Ensured that quality service was continuously delivered, which resulted in high satisfaction levels from families and residents.
• Provided ongoing support and education to resident family members.

• Oversaw daily operations of a 21 bed memory care neighborhood including, but not limited to: resident care planning, staff scheduling, program coordination, culinary services, and emergency procedures.
• Performed assessments for prospective residents and performed ongoing assessments as required by state regulations.
• Worked in conjunction with the Resident Care Director to develop and implement individualized care plans for each resident.
• Planned and implemented daily memory care programming.
• Provided ongoing support and education to resident family members.

• Responsible for program calendar planning and implementation for 3 separate units of a 129 bed skilled nursing and rehab facility.
• Designed and implemented various activity programs that encouraged socialization, entertainment and physical & emotional health.
• Designed various signature programs and procedures procedures to promote a person-centered environment, which required working in conjunction with various departments.
• Maintained participation records of activities and analyzed feedback from participants.
• Responsible for recruiting, hiring, supervising, and providing ongoing training for activity program staff.
• Performed resident assessments and participated in care planning process in collaboration with other departments.
• Served as president of the staff recognition and planning committee, which involved maintaining staff recognition budget, organizing fundraising events, and planning staff recognition events.