Jennifer Alvarez
Harrisburg
Summary
Detail-oriented professional with strong communication, interpersonal, and problem-solving skills. Proven ability to work efficiently, adapt quickly, and contribute to team success. Recognized as dependable and hardworking, with a commitment to supporting organizational goals and delivering high-quality results.
Overview
9
9
years of professional experience
Work History
Facility Manager
SeniorLIFE
Harrisburg
03.2025 - Current
- Oversee daily facility operations in a healthcare environment, ensuring compliance with company policies, safety standards, and state regulations.
- Manage building maintenance, equipment, and environmental services operations.
- Coordinated environmental services, staff supervision, and facility maintenance, enhancing quality of care for elderly participants.
- Supervised, hired, and trained environmental service staff, ensuring effective performance management and adherence to standards.
- Led safety programs, conducting fire drills, disaster preparedness, and compliance inspections to maintain a safe environment.
- Coordinate with departments to resolve facility issues quickly and efficiently.
- Ensure compliance with HIPAA, infection control, and safety regulations.
- Respond to participant, family, and staff needs, maintaining positive relationships.
Medical Records Specialist
SeniorLIFE
Harrisburg
01.2024 - 02.2025
- Maintained and managed confidential patient health records for an elderly population, ensuring accuracy, compliance, and timely access to information for clinical staff.
- Organized and maintained electronic and physical medical records to ensure accessibility and compliance.
- Reviewed charts for completeness and accuracy, ensuring adherence to regulatory standards.
- Processed medical record requests in compliance with HIPAA regulations.
- Managed data entry and documentation using electronic health record (EHR) systems.
- Applied medical terminology and coding standards (ICD-10, CPT) for accurate record-keeping.
- Retrieved records and prepared reports to support healthcare staff in delivering timely patient care.
- Maintained strict confidentiality and data integrity at all times.
- Assisted with patient intake and prepared documentation for new referrals.
Administrative/Office Professional
Sahar Dental Associates
Harrisburg
06.2021 - 12.2023
- Oversaw billing and coding processes to ensure accuracy for patient accounts.
- Organized and maintained office records using secure filing system to enhance data retrieval.
- Executed administrative tasks to support efficient operations in fast-paced office environment.
- Sign in and check out patients.
- Backed up and assisted with technical tasks, driving operations during staff absences.
Clerk
Redbird Carriers
Harrisburg
02.2018 - 03.2020
- Managed billing and payroll processes by ensuring accurate calculations and timely submissions.
- Ensured proper documentation by systematically maintaining records and managing faxes for streamlined operations.
- Communicated with clients and employees, addressing inquiries and resolving complaints to maintain positive relationships.
- Operated office equipment, including photocopiers and fax machines, to support daily administrative tasks.
Pharmacy Tech
Uptown Discount Drugs
Harrisburg
03.2017 - 02.2018
- Supported pharmacological services by efficiently stocking, assembling, and distributing medications to ensure timely access for patients.
- Assisted health care providers and patients by greeting them in person and by phone, addressing inquiries, and effectively referring requests to the pharmacist.
- Managed inventory of medication and prepared accurate reports by systematically collecting and organizing information.
Education
Diploma -
Admiral King High School
Lorain, OHSkills
- Facilities management
- Facility operations
- Vendor management
- Inventory control
- HIPAA compliance
- Staff supervision
- Strategic planning
- Problem solving
- Team collaboration
- Excellent communication
- Interpersonal skills
- Detail-oriented
Languages
- English, Fluent
- Spanish, Native
Timeline
Facility Manager
SeniorLIFE
03.2025 - Current
Medical Records Specialist
SeniorLIFE
01.2024 - 02.2025
Administrative/Office Professional
Sahar Dental Associates
06.2021 - 12.2023
Clerk
Redbird Carriers
02.2018 - 03.2020
Pharmacy Tech
Uptown Discount Drugs
03.2017 - 02.2018
Diploma -
Admiral King High School