Jennifer Avillion

Manage employees

Inventory & stock Cafe items

Place inventory orders

Customer service and cashier

Clean and maintain cafe dining areas

Retrieve packages & items from mail room for sutdents

• Organize daily scheduled work for field employees and technicians and dispatch the work orders to field installers and technicians
• Update and close the work orders once the jobs have been completed by field staff
• Customer telephone and email interaction
• Assist with field staff on trouble tickets

• High volume telephone and email work with customer interaction
• Placed orders for TV and Internet for existing and new customers
• Processed payments for customers'services
• Resolved customer issues with their TV cable connection and internet connection
• Processed customer payments
• Scheduled installs and trouble tickets
• Dispatched installers and technicians to customer homes for installs and trouble tickets
• Coordinated Pay Per View events for customers
• Attended Cable Co-Op meetings