Chad Haines

• Supervised team responsible for unloading trucks, sorting freight, and zoning store merchandise daily.
• Analyzed inventory metric reports and sales data to identify trends and find areas to maximize profitability.
• Implemented efficient replenishment strategies to improve inventory management.
• Created a collaborative work environment by fostering open communication with all departments involved in the replenishment process.

• Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
• Proactively resolved issues negatively impacting operations.
• Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
• Developed and maintained strong relationships with vendors to facilitate timely product delivery.

• Created and successfully implemented a merchandising strategy to showcase seasonal items that increased sales.
• Led a team of sales associates to exceed sales goals through exceptional customer service and product knowledge.
• Received a "Letter to the President" for exceptional customer service from a satisfied customer.

• Supervised a team of maintenance associates to complete service requests on time and to company standards.
• Tracked inventory levels and ordered supplies.

Unloaded, sorted, and stocked merchandise in correct storage locations to keep stock areas organized and inventory counts accurate.

• Utilized forklift or pallet truck to load, unload, transport and store goods.
• Itemized, binned, and organized overstock.

• Operated floor scrubbers, responded to spills, disposed of debris, and performed all other maintenance tasks as needed.