Jennifer Burk
Edinburg
Summary
Dedicated LPN with extensive experience at UPMC Horizon, excelling in wound care and patient education. Proven ability to enhance patient outcomes through effective vital signs monitoring and compassionate communication. IV certified and skilled in medication administration, I foster trust and collaboration within interdisciplinary teams to ensure quality care delivery.
Overview
10
10
years of professional experience
Work History
LPN Home Health
UPMC Horizon
09.2023 - Current
- Improved patient outcomes by monitoring vital signs, and documenting relevant information.
- Cared for wounds, provided treatments, and assisted with procedures.
- Demonstrated excellent technical skills in wound dressing changes, IV therapy administration, catheter insertion, and other routine nursing procedures.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Facilitated efficient communication between patients, families, and healthcare providers to promote continuity of care across settings.
- Comforted and counseled patients and families throughout care process.
- Educated patients and families on health promotion, disease prevention, and self-care management strategies.
- Delivered wound care and managed dressings, preventing infections and promoting healing.
- Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
- Coordinated with pharmacy staff to ensure accurate medication dispensing, minimizing errors.
- Helped patients complete bathing, dressing and eating.
- Took samples to complete diagnostic and routine assessment tests.
LPN Home Health
Concordia
10.2022 - 09.2023
- Improved patient outcomes by monitoring vital signs, and documenting relevant information.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Managed time-sensitive tasks effectively under pressure while maintaining composure during critical situations or emergencies.
- Performed routine evaluations of each patient's status, needs, and preferences.
- Provided compassionate palliative care for terminally ill patients while supporting their emotional needs during end-of-life stages.
- Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
- Educated patients and families on disease management, medication safety, and at-home healthcare strategies to promote selfcare.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Conducted regular follow-up visits to monitor patient progress and make adjustments to care plans as needed.
Medical Assistant
UPMC
06.2017 - 01.2021
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
Assistant Store Manager
Justice Tween Brands
03.2015 - 09.2016
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Increased employee retention, training staff in effective customer service techniques and product knowledge.
- Assisted in recruiting, hiring and training of team members.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Education
High School Diploma -
Laurel High School
New Castle, PALPN - Practical Nursing
Lenape Nursing School
New Castle, PA10-2022
Skills
- Epic Super user
- Billing with Athena
- Wound care as WTA
- IV certified
- Medication administration
- Direct patient care
- Vital signs monitoring
- HIPAA compliance
- Physical assessment
- Infection control
- Catheter care
- EKG administration
- Patient care
- Medication dispensing
Timeline
LPN Home Health
UPMC Horizon
09.2023 - Current
LPN Home Health
Concordia
10.2022 - 09.2023
Medical Assistant
UPMC
06.2017 - 01.2021
Assistant Store Manager
Justice Tween Brands
03.2015 - 09.2016
High School Diploma -
Laurel High School
LPN - Practical Nursing
Lenape Nursing School
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