Jennifer Erkinger

1. Performs CLIA classified moderately complex laboratory testing and enters results
into the Laboratory Information System under direct supervision of a technologist.
2. Recognizes and corrects instrument malfunctions within the scope of the operator’s
manual and records troubleshooting activities.
3. Performs testing that is specifically designated by the department.
4. Accurately completes work and reports results according to Standard Operating
Procedures (SOPs).
5. Prioritizes/reorganizes work to respond to STAT/Emergency requests.
6. Follows established department SOPs for specimen handling and abnormal critical
values and communicates to customer accordingly.
7. Provides clinical orientation and/or training of new employee/students.
8. Performs basic quality control functions pertaining to moderate complexity testing,
instrument checks and notifies a technologist with any discrepancies.
9. Accurately calibrates pipettes and thermometers (and records data) according to
SOPs.
10. Prepares reagents/controls for specimen testing according to SOPs

1. Maintains up-to-date knowledge of, adheres to, and accurately completes work according to Standard Operating Procedures (SOP’s).

2. Orders, receives, and triages incoming specimens and evaluates specimen integrity.

3. Processes specimens/slides according to the Laboratory Handbook and SOP’s; Ensures accurate delivery of specimens/slides to appropriate departments.

4. Performs clerical functions and support to include filing and record maintenance (both hardcopy and through computer programs) including entry of patient demographics and insurance information.

5. Contacts clients and patients to obtain missing information as needed.

6.Provides on-call and mobile services as required; may travel to multiple locations as assigned.

7. Maintains adequate supply inventories and notifies supervisor/manager of any issues in a timely manner.

8. Assists in the training/orientation of new staff members and participates in the CSI and continuing education programs.

9. Performs laboratory information systems functions for test receipt, requisition and labeling; may perform and record required checks of laboratory equipment and test systems and notifies supervisor/manager of any issues.

10. Cleans laboratory equipment, glassware and work surfaces as well as prepares laboratory reagents and other testing supplies with accuracy and with documentation of performed QC checks. Problems are reported to the appropriate supervisor/manager in a timely manner.

1. Managed scheduling and appointment coordination for efficient patient flow.

2. Assisted in maintaining accurate patient records and files using electronic health record systems.

3. Facilitated communication between patients and medical staff, ensuring timely responses to inquiries.

4. Organized office supplies and equipment, optimizing inventory management for operational efficiency.