Compassionate RN with extensive OB/GYN experience, including 11 years in management roles. Proven track record in optimizing patient care and operational efficiencies, leading to improved patient satisfaction and streamlined practice operations.
Overview
28
28
years of professional experience
Work History
Senior Practice Manager
Greater Pittsburgh OB/GYN UPMC
01.2017 - Current
Oversaw daily operations in a high-volume OB/GYN practice, ensuring smooth functioning and patient satisfaction.
Coordinated patient flow to optimize service delivery, resulting in reduced wait times and improved patient experiences.
Analyzed operational data to identify opportunities for improving operational efficiencies within the practice.
Developed and implemented practice policies and procedures to ensure compliance with professional standards.
Evaluated practice policies to ensure compliance with healthcare regulations.
Managed staff scheduling to ensure optimal coverage and patient care.
Conducted regular staff meetings to align on performance objectives, address patient care issues, and drive quality improvement initiatives.
Collaborated with physicians and other clinical staff to improve workflow processes and enhance patient satisfaction.
Ensured that all personnel adhered to HIPAA regulations regarding privacy of patient information.
Recruited, trained, coached and evaluated a team of healthcare professionals.
Created and implemented policies and procedures for effective practice management.
Communicated with patients with compassion while keeping medical information private.
RN Coordinator
Greater Pittsburgh OB/GYN UPMC
01.2015 - 01.2017
Collaborated with physicians to create individualized treatment plans for patients.
Collaborated with physicians to conduct comprehensive patient assessments, enhancing care quality.
Collaborated with multi-disciplinary staff to streamline patient care processes and reduce response times.
Educated patients on treatment options and health maintenance strategies.
Guided and supported nurses and health professionals in maintaining compliance with regulations.
Ensured that all documentation is completed accurately according to established guidelines.
Communicated with patients with compassion while keeping medical information private.
RN, Outpatient Clinic
Magee Women's Hospital
01.2013 - 01.2015
Conducted triage assessments of walk-in patients in a clinic setting to prioritize care based on clinical needs.
Supported physicians during medical procedures and examinations to enhance patient care.
Utilized critical thinking skills to assess clinical situations quickly and accurately.
Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
Provided education to patients on prenatal health and postnatal recovery, empowering them to manage their health effectively.
Trained and mentored new RNs on best practices, hospital policies and standards of care.
Advocated for patients by supporting and respecting basic rights, values, and beliefs.
Wound Care RN
Saxony Health Center
01.2010 - 01.2012
Assessed patient wounds to determine appropriate care plans.
Developed and implemented individualized wound care protocols for diverse needs.
Provided wound care treatments such as debridement, dressing changes, and topical medications.
Evaluated wound healing progress and adjusted care plans to ensure effective treatment.
Conducted regular follow-up assessments to monitor healing progress and refine care plans.
Collaborated with physicians to develop individualized plans of care for each patient.
Collaborated with multidisciplinary teams to optimize patient treatment strategies and improve outcomes.
Actively participated in multidisciplinary rounds to discuss patient cases.
Maintained a safe environment by following standard precautions and safety guidelines.
Oversaw treatment of draining wounds to prevent infection.
Minimized patient skin breakdown by devising and carrying out skin care plan.
Conducted pressure ulcer risk assessments and implemented preventive measures.
Documented patient progress and treatment outcomes in electronic health records.
Measured wound depth to support treatment methods and monitor healing.
Classified wounds using staging system based on visual evaluation of affected tissue.
Cared for patients with various wounds caused by injuries, medical treatments and diseases.
Reported any abnormal findings to physician immediately for prompt intervention.
Evaluated wound healing progress and adjusted care plans to ensure effective treatment.
RN, Women's Health
Butler Memorial Hospital
01.2007 - 01.2010
Administered medications and treatments, ensuring compliance with established protocols to promote patient safety.
Administered medications and treatments, monitoring patients for reactions and side effects.
Monitored patient vital signs, communicating significant changes to healthcare team for timely interventions.
Evaluated patients, recognized and addressed complications and coordinated treatment with other members of critical care team.
Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
Assisted in emergency response situations, ensuring patient safety and care.
Educated patients and families on health care needs, conditions, and options.
Educated patients and families on health management and discharge procedures.
Documented patient information accurately in electronic health records, facilitating effective care coordination.
Recorded patient condition, vital signs, recovery progress and medication side effects.
Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
Interpreted and evaluated diagnostic tests to identify and assess patients' condition.
Participated in multidisciplinary team meetings to discuss patient care plans.
Mentored new nursing staff on hospital policies and best practices.
Demonstrated ability to work independently as well as collaboratively within a team environment.
Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
RN, High Risk Antepartum
Magee Womens Hospital High Risk Antepartum
01.2004 - 01.2007
Monitored high-risk antepartum patients for complications, ensuring timely interventions to enhance patient safety.
Administered medications and IV therapies per physician orders.
Educated patients and families on prenatal care and management.
Documented patient progress accurately in electronic health records.
Provided emotional support to patients and families, fostering a compassionate environment during hospitalization.
Maintained thorough, accurate and confidential documentation in electronic medical records.
Recorded patient condition, vital signs, recovery progress and medication side effects.
Responded to emergency situations with expertise and composure, delivering critical care and life-saving interventions.
Medical Assistant, OB/GYN
Armstrong County Memorial Hospital
Kittanning
01.1998 - 01.2001
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Measured vital signs and took medical histories to prepare patients for examination.
Assisted physicians with patient examinations and procedures.
Facilitated patient treatment by relaying messages and updates between patients and physicians.
Coordinated appointment scheduling, managed patient flow, and greeted visitors to enhance patient experience.
Prepared examination rooms and managed medical supplies inventory to ensure readiness for patient care.
Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Collected samples from patients for laboratory testing purposes.
Senior Practice Manager at Healthcare Systems of America-FMG _Tenet- StewardSenior Practice Manager at Healthcare Systems of America-FMG _Tenet- Steward