Jennifer Kaczenski
Erie
Summary
Strategic Regional Director experienced in developing and executing sales strategies to drive growth and exceed revenue targets. Led initiatives in team development and cross-department collaboration while fostering strong client relationships across diverse geographic areas. Focused on leveraging leadership skills to enhance sales team performance and achieve organizational objectives.
Overview
33
33
years of professional experience
Work History
Regional Director of Field Sales
Extended Stay America
Tampa
10.2004 - Current
- Drove growth by implementing targeted sales strategies across 19 properties.
- Develop and execute sales strategies for 19 properties in Florida (Largo to Panama City).
- Achieved sales targets consistently through strategic planning.
- Surpassed RevPar by 4% YTD
- Collaborated with departments to enhance operational efficiency and improve customer satisfaction.
- Utilized CRM tools and sales platforms including Dynamics 365, Outreach and HotelKey.
- Coached, mentored, and trained hotel team members to elevate service standards.
Sales Manager
The Westshore Hotel
Tampa
10.2001 - 10.2004
- Managed customer accounts and customer relationships.
- Established relationships with key customers, providing personalized service and support.
- Provided coaching and feedback to staff on an ongoing basis in order to improve job performance.
Director of Sales
Days Inn
Tampa
10.1998 - 10.2001
- Negotiated contracts with potential clients while ensuring compliance with organizational policies and procedures.
- Achieved goals and annual budget projections by developing tactics to improve growth.
- Organized trade shows, conferences, and events as part of the company's outreach efforts.
Sales Manager
Holiday Inn Select
Tampa
10.1995 - 10.1998
- Managed customer accounts and customer relationships.
- Established relationships with key customers, providing personalized service and support.
- Provided coaching and feedback to staff on an ongoing basis in order to improve job performance.
Travel Coordinator
Soft Computer Consultants
Tarpon Springs
10.1993 - 10.1995
- Coordinated approximately $5 million worth of hotel, airline, and car rental per year.
- Streamlined booking processes for airfare, hotel stays, and ground transportation, enhancing effectiveness through established vendor relationships.
- Coordinated cross-departmental communication to ensure seamless execution of business trips from planning to completion.
Education
High School Diploma -
Mercyhurst Preparatory
Erie, PAHillsborough Community College
Tampa, FLSkills
- Sales planning
- Customer success
- Client relationships
- Strategic partnerships
- Contract negotiation
- Relationship management
- Skilled in CRM
- CRM software
- Team leadership
- Performance coaching
- Staff training
- Department collaboration
- Issue resolution
- Relationship building
- Communication skills
Timeline
Regional Director of Field Sales
Extended Stay America
10.2004 - Current
Sales Manager
The Westshore Hotel
10.2001 - 10.2004
Director of Sales
Days Inn
10.1998 - 10.2001
Sales Manager
Holiday Inn Select
10.1995 - 10.1998
Travel Coordinator
Soft Computer Consultants
10.1993 - 10.1995
High School Diploma -
Mercyhurst Preparatory
Hillsborough Community College