Jennifer Kassis
Allentown
Summary
Results-driven professional with over a decade of experience in client-facing roles across payroll, insurance, hospitality, and marketing. Skilled in relationship management, prospecting and outreach, pipeline organization, and cross-functional collaboration. Highly organized, communicative, and adept at managing multiple priorities, seeking to leverage these strengths in an internal recruiting role.
Overview
12
12
years of professional experience
Work History
District Sales Manager
ADP
02.2023 - Current
- Conducted product presentations and demonstrations to effectively communicate value propositions to potential customers.
- Developed and maintained strong long-term relationships with clients to enhance client satisfaction, retention, and referrals.
- Utilized CRM software to track sales activities, manage high-volume pipelines and leads, and analyze customer interactions.
- Trained and mentored new sales representatives on processes, tools, and effective sales techniques.
Life Insurance Broker
North American Senior Benefits
01.2022 - 02.2023
- Enhanced financial security for families through comprehensive final expense planning.
- Customized insurance portfolios based on clients' unique needs and objectives.
- Reviewed and adjusted coverage to align with clients' financial and personal goals.
- Participated in training programs to update product knowledge and improve sales techniques.
Marketing Coordinator & Video Producer
iDreamMachine
06.2019 - 06.2022
- Developed media strategies, enhancing brand visibility across multiple sectors.
- Managed nationwide teams, optimizing budget and resource allocation for marketing efforts.
- Collaborated with digital marketing team to innovate advertising and promotional strategies.
- Engaged local community through healthy living programs for elementary students.
Server/Bartender
Copperhead Grille
08.2013 - 03.2020
- Boosted customer satisfaction by delivering efficient service under high-pressure conditions.
- Enhanced guest experiences through anticipating needs and fulfilling requests promptly.
- Cultivated client loyalty and repeat business by establishing strong relationships.
- Maintained service quality in high-volume situations, showcasing multitasking capabilities.
Education
Associate of Arts and Sciences - AAS - Media Production
Northampton Community College
Bethlehem, PASkills
- Client relationship management
- Prospecting & outreach
- Pipeline & funnel management
- CRM software proficiency
- Time management
- Clear verbal & written communication
Timeline
District Sales Manager
ADP
02.2023 - Current
Life Insurance Broker
North American Senior Benefits
01.2022 - 02.2023
Marketing Coordinator & Video Producer
iDreamMachine
06.2019 - 06.2022
Server/Bartender
Copperhead Grille
08.2013 - 03.2020
Associate of Arts and Sciences - AAS - Media Production
Northampton Community College