Jennifer Kim
Havertown
Summary
Veteran Account Management professional successful at building client relationships and driving account and business growth through proactive responses to diverse needs. Specializing in Medical Affairs work in the Life Sciences industry.
Overview
4
4
years of professional experience
Work History
Associate Account Director
Real Chemistry, Inc.
07.2023 - Current
- Lead regular client meetings to review progress, address concerns, and ensure alignment on goals and expectations
- Cultivate strong relationships with key internal and external stakeholders, facilitating collaboration for successful project execution
- Mentor junior team members, fostering professional development and team cohesion
- Manage cross-functional teams, delivering high-quality projects on time and within budget constraints
- Balance multiple accounts simultaneously, prioritizing tasks effectively while maintaining exceptional service levels for all clients
- Manage all client financials including project health reports, project accruals, invoicing schedules
- Manage respective revenue forecasting and monitoring for multiple accounts
Associate Program Manager
PRECISIONscientia
11.2021 - 07.2023
- Managed 30-35 projects against committed timelines to ensure projects remained within scope and budget
- Created project plans and timelines that accurately captured milestones and deadlines
- Worked closely with cross-functional teams to ensure deliverables followed timelines and met quality standards
- Worked with Account leads to develop project scopes, plans, and SOW's
- Received and captured client feedback accurately and routed projects to appropriate internal team members
- Led daily internal meetings to delegate work and discuss projects to ensure tasks were prioritized appropriately
- Managed all legal, medical, regulatory, and FDA submissions to Veeva platform
- Led external client meetings and presented project updates and discuss tactics
Health Plan Health Assistant
Accolade
12.2020 - 11.2021
- Managed and executed average of 10 to 15 daily assigned tasks
- Analyzed and created solutions to complex customer claims
- Submitted 10-15 claim reports weekly, detailing customers health plan benefits and identifying discrepancies
Education
Bachelor of Science - Public Health
Temple University
Philadelphia, PASkills
- Campaign Management
- Strategic development
- Creative Direction
- Account relationship management
Timeline
Associate Account Director
Real Chemistry, Inc.
07.2023 - Current
Associate Program Manager
PRECISIONscientia
11.2021 - 07.2023
Health Plan Health Assistant
Accolade
12.2020 - 11.2021
Bachelor of Science - Public Health
Temple University
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